
Karen Hutchins
App is buggy, makes me hit options repeatedly before responding. Also, for the last two days I've tried to order, but received a message at checkout that the store is busy and can't accept my order. I even tried to schedule pick up for 45 minutes from now, but got the same message. If I select a location which isn't accepting orders, tell me at the beginning of the order. Don't have me waste time making selections & customizing my order, THEN tell me at the last step that you are taking orders.
8 people found this review helpful

A Google user
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doesn't work!!! Well here it is, the end of August and the app still doesn't work. You open the app and it won't let you do anything until you choose a location. After you choose and hit done, nothing happens and the app is locked up. If you don't choose a location, an error screen comes up and tells you that you must choose a location. I'm glad they do a better job making their food than they do with customer convenience! This app doesn't even deserve 1 star! .
12 people found this review helpful
Pei Wei Asian Diner, LLC
September 16, 2019
Hi Richard, we’re so sorry to hear you’re experiencing this issue, and will be sure to pass your feedback over to our development team. Would you mind emailing guest.services@peiwei.com with these details so we can follow up with you directly?
Thanks

A Google user
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App barely functions, the button to remove/add items to your order doesn't work and you have to constantly reload the screen to have it go through, the app constantly tells me that my phone number isn't valid even though I've ordered before and had the same number for years, and the promo/coupon codes never work. This app is heavily bugged and if you want easier access, better service, and cheaper prices just go use Panda Express.
10 people found this review helpful
Pei Wei Asian Diner, LLC
June 3, 2019
Hi Jake,
We apologize for the inconvenience experienced.This doesn't seem right and we want to take a closer look at this for you. Please email us at guest.services@peiwei.com so that we can assist you further.
Thanks