My Renault

2.0
50.4K reviews
1M+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image
Screenshot image

About this app

My Renault, your mobile customer portal

Designed for you, imagined to ease your daily driving experience, wherever and whenever you want.
What are My Renault advantages?
-Add your Renault vehicle to your virtual garage 
-Keep informed of all the key moments of your Renaults maintenance schedule and find your maintenance history 
-Prepare your trips by creating a route within the app
-Enjoy benefits and personalised offers for your vehicle 
-Get advice: contact our Customer Relations team directly from the app
-Looking to book an appointment with your dealer? It takes just a few clicks
-Roadside Assistance at the touch of a button

Download the app today and register your Renault vehicle thanks to its serial number (VIN) or registration number, and we will take care of your request.

Pamper your Renault vehicle from your app and discover the whole range, from personal to city cars, including hatchbacks, EV and SUV vehicles :
Twingo, Clio, Captur, Kangoo, Kadjar, Megane Hatchm Megane Sport Tourer, Scenic, Grand Scenic, Koleos, ZOE
Updated on
May 14, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Personal info and 3 others
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.0
49.8K reviews
Alex Stephenson
May 4, 2024
My original review (now deleted) was from September '22, in which I complained that the app was pretty much unusable. From then until about a week ago (end of April 24), a few issues were fixed and workarounds were used - it was an okay app. However, I am now unable to see my battery percentage (the main reason for using the app!)
2 people found this review helpful
RENAULT SAS
May 9, 2024
Thanks for your review. We’re sorry if the App is not working for you. Please contact your Customer Services team so that they can look into the issues you're experiencing and assist further. Thanks. My Renault Team.
Dick Powell
May 2, 2024
The theory is good but lots of features just do not work. Charging history is virtually non existent, as is Service history. The find vehicle feature only seems to work when the vehicle has stopped & been switched off. (not much use if it's been stolen). However the Google Maps feature which allows you to plan a route with your phone, & send it to the vehicle, does work well. In short, software & UI needs some work. Much like the software & UI in the vehicle itself!
1 person found this review helpful
RENAULT SAS
May 9, 2024
Thanks for your review and we’re sorry you’re not happy with the features. We have noted your feedback and will look to make further improvements. My Renault Team.
Anthony Bullock
May 6, 2024
Recently started to intermittently report wildly incorrect range compared to in the car. Out by a factor of about 1.6 so I am assuming a bug based on conversion between miles and km. E.g yesterday it showed 66 miles left when the car said 107. Later, it showed the correct range, then the wrong range. Makes it impossible for charging apps like Ohme using the API to work out when to stop charging. A bug needs squashing quickly please Devs.
2 people found this review helpful
RENAULT SAS
May 9, 2024
Thanks for your review and we’re sorry you’re not happy with the features. We have noted your feedback and will look to make further improvements. My Renault Team.