My Renault

RENAULT SAS

About this app

My Renault, your mobile customer portal

Designed for you, imagined to ease your daily driving experience, wherever and whenever you want.
What are My Renault advantages?
-Add your Renault vehicle to your virtual garage 
-Keep informed of all the key moments of your Renaults maintenance schedule and find your maintenance history 
-Prepare your trips by creating a route within the app
-Enjoy benefits and personalised offers for your vehicle 
-Get advice: contact our Customer Relations team directly from the app
-Looking to book an appointment with your dealer? It takes just a few clicks
-Roadside Assistance at the touch of a button

Download the app today and register your Renault vehicle thanks to its serial number (VIN) or registration number, and we will take care of your request.

Pamper your Renault vehicle from your app and discover the whole range, from personal to city cars, including hatchbacks, EV and SUV vehicles :
Twingo, Clio, Captur, Kangoo, Kadjar, Megane Hatchm Megane Sport Tourer, Scenic, Grand Scenic, Koleos, ZOE

Ratings and reviews

My original review (now deleted) was from September '22, in which I complained that the app was pretty much unusable. From then until about a week ago (end of April 24), a few issues were fixed and workarounds were used - it was an okay app. However, I am now unable to see my battery percentage (the main reason for using the app!)

Edit: Fixed by getting a new phone. But the latest update seems to have removed the most useful function - to remotely check charging level! I haven't been able to use this app since mid-Dec 2023. It just crashes as soon as I start it. It worked ok for 18 months before that - at least for the basic functionality of checking the battery charge. Luckily I can still do that on my partner's phone.

Since the last update of this app, it's again not working properly. Before the update, I could see if my car was charging and how it would take until fully charged. However after the update it no longer tells me tgat it's charging. It only shows if it's plugged in and the percentage and mileagethe car has left. When you guys are fixing bugs, please don't introduce new ones. This happened now everytime you updated the app. Very disapointed in your programming department.