4.2
44.7K reviews
1M+
Downloads
Content rating
Everyone
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About this app

‘RTA Dubai’ has been the award-winning app for the last 3 years. This app is RTA's flagship application for residents and users in Dubai. It includes more than 40 most frequently used services and features designed to support roads and public transport users.

2017 Awards
• Winner at the 'World Government Summit' for the Best Government Service via Mobile Phone worldwide in the 'Transport & Infrastructure Sector.'
2015 & 2016 Awards
• ‘RTA Dubai’ App was voted as the “Best App” in the Sheikh Hamdan Awards Program for Smart Government.
• ‘RTA Dubai’ App was voted as the “Best m-Government Award” within “Transportation & Infrastructure” category.

The app main services and features include as follows:

• The app supports the following languages: Arabic, English, Hindi & Russian.
• Supports wearable watch where user can begin their journey on the watch and then ‘handoff’ the service for payments.
• Registration for new users and login for those having an RTA account, along with the ability to discuss with RTA Agents via Live Chat features, report feedback or technical problem.
• Personalized dashboard, which provides users with a panoramic view of their profile along with links to important emergency numbers, government services and weather condition for safe driving.
• Parking services for guests and logged in users to pay for parking and remember their parked location as well as finding parking locations in Dubai.
• ‘Violations' inquiry and payment using the DSG payment gateway.
• nol balance inquiry, top up and view your past transactions as well as Trip history.
• Salik balance inquiry and top up using the recharge cards.
• Guest users can book a Taxi via the Taxi booking number, where logged in users can order a Taxi using the app booking service.
• Practice theory test, which familiarizes the drivers on the Dubai RTA Theory test.
• Find and navigate to RTA Customer Happiness Centers using maps.
• Points of interest featuring hundreds of locations across various categories.
• Important information regarding RTA services for People of Determination.
• Key information about RTA along with its directory of services, locations and FAQs.
• Green points calculator for guest users and user’s green points for logged in users, which translates into savings in time, carbon dioxide emissions and costs by utilizing public transportation.
• Madinati service where users can report any violations or defects in roads or transportation services from RTA.
• ‘Innovation Corner’ that features key articles and videos on innovation to read and share.
Updated on
Sep 21, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted
4.2
44.7K reviews
Rayan Dawud
June 15, 2020
This app needs a lot of work. The notifications are broken and I'm bombarded with them, often several of the same notifications at once when I open the app. There's serious lag and freezing issues almost every time I use it. Also I'm constantly getting errors. Finally, the payment process is completely broken; the NOL tap payment doesn't work and paying by card is a nightmare.
40 people found this review helpful
Did you find this helpful?
Roads and Transport Authority
June 15, 2020
We are sorry to hear that you faced problems while using the RTA Dubai App. Make sure your concern will be raised to our support team. Meanwhile for more assistance kindly contact 8009090 or email ask@rta.ae. List the user name,and attach error/problem screenshot.
Dhayis Al Shamil
September 19, 2022
Sometimes it's not working. Imagine, If you park your car and going long distances with the trust of App that we could extend if needed , same time its not working and no main balance in your mobile to do mobile parking.
Did you find this helpful?
Roads and Transport Authority
September 23, 2022
Apologies for the inconvenience, kindly note that you can register your observation through our official channels: RTA website: www.rta.ae/CRMPortal, or chat with Mahboub on WhatsApp: 0588009090, or through e-mail: ask@rta.ae
B James
September 17, 2022
Parking feature not working. Terrible interface and slow. Also, now the payment gateway doesn't work for renewal of vehicle registration.
2 people found this review helpful
Did you find this helpful?
Roads and Transport Authority
November 2, 2020
We are sorry to hear that you faced problems while using the RTA Dubai App. Make sure your concern will be raised to our support team. Meanwhile for more assistance kindly contact 8009090 or email ask@rta.ae. List the application/device details, user name,and attach error/problem screenshot.

What's new

We update the RTA Dubai app as often as possible to enrich your experience and make it faster and more reliable for you. Here are the enhancements you'll find in the latest update:
· Some improvements and general enhancements.
Love the app? Rate us! Your feedback keeps the RTA Dubai engine running.
Have a question? Tap Help Centre in the RTA Dubai app, we are happy to assist.