4.1
1.04K reviews
100K+
Downloads
Content rating
Everyone
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About this app

Welcome to ruya, a new community Islamic bank guided by pillars of fairness, transparency and social responsibility.

Download the ruya app today and open an account in under five-minutes with your UAE Pass or Emirates ID.

Features include:

- No minimum salary or account balance requirements
- Fast set-up login with UAE PASS or Face ID
- Spend, save and easily keep track of your finances on the go
- No hidden fees, ensuring complete transparency
- Get instant notifications when money is credited or debited from your account
- Make payments with both virtual and physical card options
- Pay bills and make regular or one-off payments
- Instill financial responsibility in your children by opening a ruya Kids Account
- Manage your card in just a few clicks
- For any in-app assistance, select the ‘chat with us’ feature for instant help 24/7
Updated on
Dec 7, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Photos and videos and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.5
1.04K reviews
A. A
November 2, 2025
Keeps asking for KYC update at every login, once the "Continue" button is pressed, it says system error in red and then the page keeps loading forever. Tried to uninstall and install the app, it's still doing the same, please fix it, this error is making the app unusable, can't press on anything after logging in. Thanks.
4 people found this review helpful
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RUYA COMMUNITY ISLAMIC BANK L.L.C
November 4, 2025
Dear A, We sincerely apologize for the inconvenience you've experienced. Kindly reach out us at 8007892 to have this issue resolved.
Yasir Ali
December 21, 2025
Extremely frustrating experience. Customer support is almost unreachable, calls go unanswered, and issues are not resolved on time. A bank cannot function like this. Trust and support are basic requirements, and this app fails in that area. Ajmnan
2 people found this review helpful
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RUYA COMMUNITY ISLAMIC BANK L.L.C
December 23, 2025
Thank you for sharing your feedback, Mr. Yasir. We sincerely apologize for the inconvenience you experienced in reaching our contact center. Due to high inquiry volumes, response times were delayed, and we’re actively working to improve this. Please contact us at our call center or email hello@ruyabank.ae so we can assist you promptly.
Nadeem Hashmi
January 1, 2026
it's really really very nice easy and very helpful I am very happy to part of Ruya Family،،Send Money to PAKISTAN very low rates for sending money and then deducts a ten dirham fee from the account. This is not right. The ten dirham fee should be abolished. Other banks and currency exchanges do not charge fees.
2 people found this review helpful
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RUYA COMMUNITY ISLAMIC BANK L.L.C
December 22, 2025
Dear Nadeem, Thank you so much! We’re delighted to have you as part of the ruya family and glad you’re enjoying the experience.

What’s new

Bug fixes, and minor enhancements to improve your digital banking experience

App support

Phone number
+9718007892
About the developer
RUYA COMMUNITY ISLAMIC BANK L.L.C
IT@ruyabankuae.com
Shop No. 4,Liwara1 1474 عجمان United Arab Emirates
+971 56 271 9512

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