ruya bank

RUYA COMMUNITY ISLAMIC BANK L.L.C

About this app

Welcome to ruya, a new community Islamic bank guided by pillars of fairness, transparency and social responsibility.

Download the ruya app today and open an account in under five-minutes with your UAE Pass or Emirates ID.

Features include:

- No minimum salary or account balance requirements
- Fast set-up login with UAE PASS or Face ID
- Spend, save and easily keep track of your finances on the go
- No hidden fees, ensuring complete transparency
- Get instant notifications when money is credited or debited from your account
- Make payments with both virtual and physical card options
- Pay bills and make regular or one-off payments
- Instill financial responsibility in your children by opening a ruya Kids Account
- Manage your card in just a few clicks
- For any in-app assistance, select the ‘chat with us’ feature for instant help 24/7

Ratings and reviews

This has been the worst banking experience I have ever had. My account was suddenly blocked without any prior notice, warning, or explanation, and my funds were frozen, leaving me unable to access my own money. I contacted customer service multiple times seeking clarification and a solution, but the level of support was extremely disappointing. In the end, I was informed that my money would be returned via a cheque, while I would be responsible for the related fees and costs

Finally my account is activated and physical card received as well. Everything is perfect, great and efficient. The only problem is depositing. As there are no atms of this bank I have to make deposits in lulu exchange which takes 1 full day to receive.

I would like to express my sincere appreciation and thanks to Ruya Bank’s customer service team. The service is truly more than excellent. They follow up with the customer and make sure to solve the issue until it is fully resolved. Special thanks to Wafaa, Firdous, and Ahmed for their great support, attention, and dedication. What makes the experience even better is their simple and friendly way of communicating with customers, without any formality or complexity, which makes the conversation