Bill Rigler
This is the worst most unreliable piece of junk and somebody needs to seriously fix it, it lags and shuts down so many times that it stresses me out to the point of wanting to throw my cellphone or computer, whichever one I'm on at the time and no it doesn't find restaurants or order like a takeout just groceries and some prepared food, if you can find it without the app shutting down. They should have minus star ratings because that's what I would give this app, a minus 10!
13 people found this review helpful
Albertsons Companies, Inc.
April 9, 2024
We are sorry the app is not working as expected and would like the opportunity to further address your concerns. Please chat with us on the mobile app by visiting Need Help under the Settings page or the website using your mobile browser, so we can further assist you. Thank you.
David W
To anyone that experienced trouble "getting into" the app after they changed everything earlier this year (2023). The app would not let me access my Rx side and consistently asked me to login or create a new account. I am an IT guy and did everything from the user side you can, and it still failed. I think I reached out to them via an online email form or maybe it was a review and asked them to delete my account (Rx). They must have done it because I just logged in with no problem.
61 people found this review helpful
Albertsons Companies, Inc.
December 13, 2023
Hi David, we are sorry about your experience with the upgraded app. We strive to provide the best services possible to make your shopping and pharmacy experience easy and convenient using our app. If you need further assistance, please feel free to chat with us by visiting the website using your mobile browser or call us at 877-723-3929. Thank you.
John S
Having to download an app that I don't want to clip a coupon and then futz with your phone at checkout is such a colossally stupid process. Whoever created this should be drawn and quartered. If these dumb digital coupons proliferate I will be driving to the next nearest supermarket. The customer is best served by making shopping and checkout simple and fast, this is the complete opposite of that.
44 people found this review helpful
Albertsons Companies, Inc.
November 14, 2023
Hello, John. Please know that our Acme for U loyalty program is intended to make shopping and condoning easier for customers; instead of having to cut out coupons in the ad, they are conveniently found to clip prior to checkout on our website and mobile app. We have shared your feedback with our appropriate teams for review.