Stacy Brady Kaufman
I got a new phone number and was not able to access my account any more. I called support and, while the person was very nice and tried several things, still they couldn't enable my existing account on my new phone. So i lost all my rewards and purchase history. Also, any time I tried to scan a coupon in-store, it didn't work and I missed out on those savings.
6 people found this review helpful
Albertsons Companies, Inc.
May 2, 2024
We apologize the app has not been working properly for you, and we'd like to help you with your account. At your earliest convenience, please feel free to chat with us by visiting the website using your mobile browser, so we can further assist you. Thank you!
Christian Elliott
It's been doing nothing but forcing me onto the online shopping screen. Have to close and re-open around 5 times to get it to work. When I finally get the app running, it acts up somewhere else. Clipping coupons takes forever because it forces Ads at the top so I don't see any coupons unless i scroll past it, and once I clip something, i have to scroll all the way back up cause it forces me to the bottom of the page. Don't know why it's been doing this but the bugs need fixed.
81 people found this review helpful
Albertsons Companies, Inc.
March 19, 2024
Hello, Christian. We are sorry the app is not working as expected and would like the opportunity to address your concerns. Your feedback really matters to us. Please feel free to chat with us on the mobile app by visiting Need Help under the menu options or visiting the website using your mobile browser, so we can further assist you.
Susan Dietsche
- Flag inappropriate
- Show review history
Easy to find deals, not hard to earn $10 off grocery bill in a fairly short time. They let me know if my points are due to expire. Some decent free items occasionally. I go through the weekly ad online and check off all the deals I might use. Then it just gives me the discount as I shop. I haven't had any problems with the app like others have noted.
69 people found this review helpful