Jon Gaskell
- Flag inappropriate
- Show review history
App generally works well for me. Sometimes searches are very slow or fail completely, but that is occasional. Also a little slow to respond at times. I'm terms of features, The difference between adding something to the list and adding an item to the cart is hard to explain to my family. They see it as two places to do the and thing. Everything just goes in the cart, but that works for us.
5 people found this review helpful
Denise Lindquist
- Flag inappropriate
- Show review history
Since my last review in September of 2021, changes were made that made it much easier to utilize the app. However, there are features in this app that are so convoluted I can't understand enough to even utilize them. I'm grateful I can at least use the J4U coupons. As far as the rewards and points features, I am at a loss trying to figure everything out... Can't instructions be written simply for the points and the rewards features without all the convoluted caveats?
75 people found this review helpful
Albertsons Companies, Inc.
September 6, 2021
Hi! Denise, We are sorry that the application did not work as expected, and hope to have a chance to solve your problem. Your feedback is very important to us. Please feel free to chat with us on the mobile application by visiting the "FAQ" page under "Settings" or using your mobile browser to visit the website, so that we can help you further.
Diane Meyers
- Flag inappropriate
- Show review history
This app is awful. Not user friendly at all. Most people go in there for the clippable deals and free Saturday samplers, and it's impossible to find. You can search free or Saturday sampler and it still won't pull it up. The search is absolute garbage. Impossible to find anything. You would think the current clipables and sale items would be the first to pop up but they are nowhere to be found. So aggravating.
125 people found this review helpful
Albertsons Companies, Inc.
February 25, 2024
Hi Diane, sorry the app is not working as expected and would like the opportunity to address your concerns. Please chat with us by visiting the website and clicking the questions bubble so we can further assist you, or call us at 877-723-3929. In the meantime, please consider using our website for your needs. Thank you.