Enric Sabrià Picton-Hughes
Downloaded the app to take advantage of the 5% discount. Turns out I can't add certain elements to the basket, rendering it useless. To top it off, webpage and app don't communicate. A 10% discount wouldn't make me download it again due to the waste of time. Useful to be able to browse relatively simply,but without the aids of the webpage (tv selector help, etc.), I would consider it a waste of time having mobile browsers.
58 people found this review helpful
Adam Malik Masidi
I haven't experienced severe problems, but the app does have annoying quirks. Firstly, it logs me out at least once every few days. Just checking your order requires several taps to navigate to the right tab. And lastly, it's just very slow. Everything takes a few seconds to load & filters to narrow down your searches don't work well. Otherwise, my last purchase went off without a hitch. I was able to input the discount code & trade in my older device seamlessly.
14 people found this review helpful
Declan Andrew
The constant pop ups for chat support everywhere you go, even when you're just pressing 'next' on a page are very frustrating. I'm playing whack-a-mole just trying to browse or make a purchase. The app also forgets or never saves things you're shopping for so if you need to exit to apply a discount, or you went back to add something else, you have to start all over again. Overall, the app feels like I'm using a website, not a Samsung app accessed from a Samsung phone
43 people found this review helpful