Security Bank App

2.3
9.3K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Welcome to the newest Security Bank app! Now powered by AWS, we can develop new features and deploy fixes quicker than before, ensuring reliable service even during high-volume traffic. This allows us to continuously improve your app experience and deliver our BetterBanking promise.

Since the old Security Bank Online and Mobile apps will be retired soon, we recommend making the switch today!
TOP FAQs:
1. Wealth clients and Gold Circle members enjoy unlimited free InstaPay fund transfers.
2. Your login credentials on the old app won't work. You’ll need to register again but your saved favorites and scheduled transactions should be automatically migrated together with your other accounts. You just need one account to register.
3. Enable notifications to ensure successful registration.
4. Make sure your device’s date and time settings are set to automatic.
5. Newly opened accounts may take a few days to appear on the app.
6. Once you register to the all-new Security Bank app, your access to the old Security Bank apps (version 1 & 2) will be deactivated within 24 hours.
7. Shared access to Joint “OR” accounts can be managed by all account holders if they register to the all-new Security Bank app.
8. You can still access the web version via laptop or desktop. For your additional security, you must download the mobile app to authorize web logins and approve transactions on the web version.
9. Joint accounts are auto-synced but only Joint "OR" Accounts can be viewed in the all-new Security Bank app. Joint “AND” and Joint ITF accounts are not eligible for online enrollment.
10. For your security, you can only enroll one mobile device at a time. This ensures that only your designated device can authorize web logins and transactions, providing an extra layer of protection against unauthorized access or fraud.
What’s new:
- Pay Credit Card: Pay your Security Bank Credit Card easily in the app.
Other features include:
- Auto-sync feature: Register with just one account, and all your other Security Bank accounts, credit cards, investments, saved billers, and favorites are automatically linked.
- Quick Balance: Check your accounts and balances safely without having to log in.
- Offline Soft Token: Authorize your web transactions and logins from the app even when your phone is offline.
- Simplified Bills Payment: Search, view, and schedule your recurring billers.
- Card Control: Set daily budget alerts and lock/unlock your credit cards anytime.
- Transfer Money: Send or receive funds to your own accounts, other Security Bank accounts, and other banks via InstaPay. You may also set recurring transfers and send remittances.
- Mobile Top-Up: Reload prepaid mobile phones on-the-go.
- eGiveCash (eGC): Make cardless withdrawals or send cash to loved ones with our eGC-enabled ATMs.
- eSecure Savings (eSS): Open up to 10 accounts and save for specific goals like trips, bills, emergency funds, and more.
- In-App Notification: The all-new app will now have a Notification Center where users can receive and view in-app notifications regarding the status of their online fund transfers and bills payment transactions.
- Easy credit card activation: Activate your new or replacement credit cards directly from the home screen.
Security Bank Corporation is regulated by the Bangko Sentral ng Pilipinas and a proud member of BancNet. Deposits are insured by PDIC up to PHP1,000,000.00 per depositor.
For questions or concerns, you may visit the Help Center in the app. You may also reach us anytime via email at customercare@securitybank.com.ph or through our 24-hour customer service hotline (+632) 8887 9188.
Updated on
Mar 19, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, Financial info and 2 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.3
9.23K reviews
Mark Joseph Palec
December 30, 2024
Useless app. New and improve your face. All I have from this "new" app is inconvenience and hassle. No records found when I register. I checked all details and everything is correct. I attempted multiple time and yet, no records found. Useless app. PS. After more than a month. I still cant access the app. Nobody cares about their customers. Really bad service.
18 people found this review helpful
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SECURITY BANK CORPORATION
November 17, 2024
We apologize for any inconvenience, Mark. To verify your account, please fill out the Security Bank app Report Form: https://bit.ly/4hay0Wo. We'll update you after validating your concern. For other issues, call our Customer Service at (+632) 8887-9188 or 1-800-1-888-1250 (toll-free via PLDT landline). Thank you.
Jose Raphael Olalia
March 23, 2026
EDIT: Your app is pure BS. I keep getting the "Biometric authentication failed" error even though everything else on my phone is working fine. To think that a lot of employees are left with no choice but to have you as their bank. Kakagigil kayo. Unreliable app. It constantly lags and triggers unnecessary security prompts due to its own glitches. The fingerprint scanner is also inconsistent and barely works.
1 person found this review helpful
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SECURITY BANK CORPORATION
March 24, 2026
Hi Jose, we apologize for the frustration you’ve experienced with the app, including the biometric authentication error, lagging, and fingerprint scanner issues. To help us investigate and resolve promptly, please fill out the Security Bank Online Report Issue Form on our website or call our Customer Service hotline at 888-791-88. Thank you.
Axl Roose Batingal
March 13, 2026
The worst app for banking. The interface is trash, whenever trying to talk to an agent via chat through the app it locks me out of my account for 2 hours. Even worse, it doesn't let me transfer my money out of it, it always says "an error occurred". I even tried calling the customer service hotline but I was not surprised when the IVR doesn't even work.
6 people found this review helpful
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SECURITY BANK CORPORATION
March 13, 2026
We’re truly sorry for the difficulties you’ve faced with the app, Axl. We understand how frustrating this is, especially when you’re unable to transact or reach support. Kindly report this via our Security Bank Online Report Issue Form or call (02) 888‑791‑88 so we can investigate and resolve promptly.

What’s new

You can now upload images in chat and enjoy smoother bill payments with improved app stability and reliability for a BetterBanking™ experience.