Fix please! I have loved this app for a while now but lately when I try to open it it's all white and won't let me do anything. Really upsetting..
Virtual artist not functioning I downloaded this app specifically for the virtual artist, but on my HTC M9 it is non-reactive where you're supposed to tap to upload or take a picture. Doesn't freeze, (the demo girl's lip color changes continuously) just doesn't do anything when you tap to take a picture. Will re-rate after this is fixed.
Nightmare I have had about four different experiences with this app. The first two were good, then the third it glitched and separated my order into two separate orders charging me extra in shipping and now fourth, somehow they delivered to the wrong place even though I didn't change addresses and had two successful deliveries only to have my product sent back to the facility and given a partial refund.
Virtual artist doesn't work, ever, at all Downloaded the app solely for the virtual artist feature. After seeing it promoted I was eager to try. I have the newest galaxy note phone (the app isn't even compatible for non apple tablets) and still this feature is useless. I'm deleting the app. Disappointed because sephora is known for quality, I trusted their app would follow suite. Nope. Maybe apple users (iPhone and iPad ) will have better luck? If you have android save yourself the time.
Its convenient but cool features don't work I like having the mobile offers and shopping from my phone. This would've received more stars if the contour feature and the lipstick feature worked with my android system. I am pretty disappointed.
Why can't I do the contouring app? Only gave 5 stars so my review actually gets seen! I'm trying to take a photo to use the contouring features and the camera part on your app doesn't work. Please fix this
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