Great App One Small Nit... Rewards This is an amazing app. Don't get me wrong. But... I have such high standards for Sephora. I use CX examples from the site and app all the time at my own company as a CX lead. The ability to add rewards items in the app checkout process. I'm used to seeing this in the site, even mobile. I had to go off out of checkout to seek my reward items, add to bag, then review checkout. Much easier to stay on canvas. I'll bet this is already on the backlog. It's a great app otherwise. I'm the harshest critic I'm sure.
Well Done Really good app for Sephora lovers. Unlike most shopping apps, it doesn't crash constantly. I love the mobile offers and free samples. But the rewards bazaar needs to have more choices for 750+ points and to keep those choices available for more than a few days. Every time I look through them, the items I like the most are no longer available - even if they've only been up for one or two days!
The Enabler! This app is terrific! My only complaint is that it's too easy to shop! I love being able to leave products in my basket and review them at any time, even after closing the app. All the features are so easy to use. No learning curve at all. Way to go Sephora, you've got me spending! 😰💸
New Review 2016 - Long time user I use this app almost daily and since the latest update and format, I'm simply blown away - in a great way! Everything is so simple and seamless, I can repurchase old favorite and search for new ones with ease. Popular must haves are usually featured right on the front page so no digging is required and as a VIB ROUGE, the perks are wonderful. I'm saving my points for one of the "big ticket items" but use 100 pts for rewards here and there when I want to try something new. LoveloveLOVE!
Use it way too much This app is real useful for makeup lovers. I check the 'just arrived' section daily. It's so easy to add free samples and promos to your order to get all kinds of free stuff. I just ordered 3 things and got an additional 6 products for free. Amazing!!!
So far has been a very good experience. Only issue I encountered was removing samples in my basket. When I would click remove it would just load and I would have to close out of the app. I then went into the same section and removed that way but it did not save my changes unless I selected new ones. Other than that I love it!
• Find in Store feature on the Product Page
• Streamlined Rewards Bazaar for easier access to rewards
• Sign-In improvements
• Bug fixes and performance improvements
Please note Sephora app is optimized for these devices - Samsung Galaxy S4, Samsung Galaxy S5, Samsung Galaxy S6, Samsung Galaxy Note 4, and Samsung Galaxy Note 5. Your experience on other devices may vary.
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