Great app, they've been working hard on it. I love being able to talk to people on the go, when I'm not in front of a computer. There are a few bugs still, like sometimes when you swipe to get to the settings, it gets stuck and you have to restart the app. Links also don't work so well on the app. But overall it can do most of the important things you can do on the desktop site.
the people are nice. but i need someone whom i can talk to who will really dig into my thoughts and feelings. i know we have to pay to get better service but i aint got no cash for it. the listeners were alright, i do appreciate their effort and time just to talk to people like me.
This app is impossible. It refuses to tell you prices of things until you sign up and even what you're paying for. Rubbish. I want my money back and it wont let me cancel my account on my phone. And now the 30 day money back guarantee isn't true because there's literally no one to talk to. They even charge you for a free trial! Don't download this mess.
Love this app a lot. It's great to talk to people with a fresh set of eyes and ears, and just share things with when you have no one. I would however like to see the community section be organized better. Looking for communities or forums is a bit difficult, but other than that I really like the whole thing.
This rating is not indicative of the service the app provides and the hard work of the many volunteers that provide much needed services to the community. Otherwise this app is deserving of at least 4 starts. It's is a wonderful concept overall. However, DO NOT PROVIDE 7CUPS FINANCIAL INFORMATION FOR THEIR PAID SERVICES. The company does not have the infrastructure to handle financial transactions at this point in time. They do not have a customer service telephone number or direct contact. My girlfriend was charged over $100 for services she did not approve of, and it was nearly impossible to contact the company to resolve the issue. Emails take 3-5 business days regularly. It is a mess. Until they improve their customer service capabilities, do not use any of the paid services.
Supportive, friendly and helpful app for anyone wanting to let some steam out, talk about something disturbing them whether it's something that happened recently or something that's been an issue for them since a long time. The listeners are kind, helpful and professional. 7 cups also has self help guides for further support mindfulness exercises, and tests to help you understand your problems better. Self help guides give you online support to manage the situation/problem and even tell you when you should refer to a therapist. Had a lovely experience on 7 cups.
- Much faster, more stable, more responsible & reliable
- Improved community navigation including bookmarked favorite forums
- Hundreds of bugs have been sent to bug heaven
- Fast account switching
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