ACWD My Smart Water Connect

Smart Energy Water

About this app

Alameda County Water District’s My Smart Water Connect enables you to pay your bill and monitor your usage from the convenience of your mobile device. My Smart Water Connect is the easy way to open, close and transfer service, learn about ACWD’s rebates, and much more! Log on today to start seeing how you can save time and money. Other features include:

• Learn about water use efficiency
• View up-to-date water usage
• Detect potential leaks early via leak alerts
• Reduce surprise water bills
• View detailed billing information & usage for multiple accounts
• Enroll in our customer assistance payment program, Help on Tap

Together we can work toward achieving our water use efficiency goals and improving water supply reliability for our community. My Smart Water Connect is one action we are taking today to save water for tomorrow.

Ratings and reviews

I can log into the browser to view/pay my bill. But since I don't know my "username " I can't create an account on the app. I tried to have this issue fixed, but I'm not receiving an e-mail with a link so I can view my "username" and begin the process to create an account through through the app.

By far the worst billing site I think I've dealt with in years. Can't remove old credit cards - no option to delete/remove! Only option is to add additional cards. Not user friendly at all. Unfortunately this is what you get with no competition, just like PG&E.

Forcing me to update to the new app, when the new app is not available yet? Which means there is no app at all because the current app won't start and the new app isn't there.

What’s new

This update includes bug fixes and a few small performance improvements.