Manitoba Hydro

Smart Energy Water

About this app

Download the Manitoba Hydro app today and save time! With the app you can manage all your Manitoba Hydro electricity and natural gas accounts anytime and anywhere.

With the app you can:
• View outages on the outage map.
• Report outages and receive outage alerts for your home, business or cottage.
• Submit meter readings.
• View your monthly energy bill and access relevant account information.
• Update your account information including your mailing address, account name, phone numbers and email addresses.
• View monthly usage and compare it to your previous year’s usage.
• Get real-time notifications and reminders about your account and service via email, text, push notification or automated phone call.
• Request to start, stop or transfer your service.
• Request payment arrangements and sign up for billing plans such as the Equal Payment Plan and the Pre-authorized Payment Plan.
• Report a streetlight outage.

Ratings and reviews

It's great! I especially like it for our VERY FREQUENT Power Outages in Cranberry Portage Manitoba. Easy to report and then see where the areas of outages are! Great job to our Hydro Employees, they always answer to our emergencies regardless of the weather!

I'm editing my previous 4 star review. After installing this app on my new Pixel 7a I can no longer download my bills. Every time I try I get a popup asking me to allow permissions, I've allowed everything and I still get the popup. Uninstalling, app is useless to me now.

The app needs improvement. Submitting a meter reading is out of order, it first asks you for the reading and then asks you which service but has already chosen the wrong service, so you must start over. Start at step two first and choose the correct service then go back to step one to enter the reading. Once you've submitted a meter reading, there is no way to go back and view past readings, there's no email confirmation, so there's no way to confirm the reading has been submitted?

What's new

This update includes bug fixes and a few small performance improvements.