Shopify Inbox

About Shopify Inbox
Use Shopify Inbox to talk with customers and sell over chat. With Shopify Inbox, you can grow your business, build strong customer relationships, and spend less time on support all from a free business chat app.


USE CHAT TO SELL MORE AND BUILD STRONG RELATIONSHIPS


Shopify Inbox is so much more than support. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision.

Use Shopify Inbox to:
• Save time managing customer conversations from online store chat and social media all within a single business chat app
• Send products, discounts, and new orders from your Shopify store directly inside chats with just a few taps to turn more conversations into checkouts
• Send automated messages and continue chats over SMS or email so you don’t need to respond in real time
• Know when customers add or remove items from their shopping cart
• Assign chats to your staff and team to scale customer conversations


Shopify Inbox connects with popular messaging platforms so you can manage your customer and team conversations from the convenience of a single business communication app:

APPLE BUSINESS CHAT
Let customers contact you through Messages on their Apple device.

MESSENGER
Let customers contact you from your Facebook Page and Facebook Shop.

INSTAGRAM (coming soon)
Let customers contact you through your Instagram posts, stories, and Shop tab..




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FEEDBACK & SUPPORT
Visit the Shopify Help Center
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What's New

• Big news: Ping is now Shopify Inbox!
• Now you can manage messaging integrations, FAQs, quick replies and more all from your Shopify admin in the Inbox sales channel
• We’ve also added more features to our web app at shopifyinbox.com, including quick replies and scheduling of automated messages
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Additional Information

Updated
July 15, 2021
Size
22M
Installs
10,000+
Current Version
5.0.1
Requires Android
7.0 and up
Content Rating
Everyone
Interactive Elements
Users Interact
Permissions
Offered By
Shopify Inc.
Developer
150 Elgin Street, 8th Floor Ottawa, ON K2P 1L4 Canada
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