Brandon Braun
The overall experience was fine, but this is the only app that does not work with Bluetooth devices like ear buds or the car. Sound only comes through the phone speaker with no settings or options to change. Yes, my phone is connected to my car and my ear buds, immediately before and after the meeting, all sound comes through the connected Bluetooth, but during the meeting, audio comes through the phone speaker. Very inconvenient when you need confidentiality or if your surroundings are loud.
10 people found this review helpful
Monica Fuller
I've been using this app for over a year now, and every time I have an appt with my provider, the app crashes. It isn't just the app either. The website version crashes, too, on a consistent basis. I think if I'm paying for my therapy, I should get the full hour, and I don't because of the issues we have with this. I've updated, uninstalled, closed all background apps, and done everything the website or faq tells you to do. I hope this can be fixed bc its all my provider uses
1 person found this review helpful
Lynne Hodgman
Telehealth is protecting the health of the vulnerable, elderly, and immune-compromised. It provides access without potentially long travel and exposure to others who may be ill, be it in transport, elevators, hallways, waiting rooms, or recently occupied exam rooms. It saves time (travel, waiting) and energy for both patients and providers. It is a key tool to "do no harm!"
2 people found this review helpful