My Singtel

Singtel Idea Factory Pte Ltd

About this app

My Singtel app connects you to a world of everyday conveniences with all you need in one place. Manage services, pay bills, shop deals and more — anytime, anywhere.

Usage
• Monitor your local mobile data usage, talktime and SMS
• Check your recontract eligibility date
• Keep track of your roaming data usage

Bills
• Pay your bills securely
• View and download up to 6 months of your bills

Shop
• Shop the latest products and deals
• Subscribe to a roaming plan that best suits your travel needs
• Choose from a variety of add-ons for data, talktime, music, video and more
• Charge Singtel Prepaid hi!Card and Singtel Dash top-ups to your bill

Rewards
• Enjoy free treats and exclusive deals monthly with Singtel Rewards

Message Us
• Chat with us in-app when you need help

Inbox
• Get updates on important system notices, promotions and rewards

More
• Find a Singtel Shop near you
• Save time by booking a Singtel Shop appointment
• Request a callback at your convenience
• Nominate your mobile lines to enjoy Singtel Circle perks

Ratings and reviews

Very buggy app. The plans always include some unwanted add ons that we won't use, and it will pnly appear in your app a few days AFTER the contract start date. and when you click unsubscribe, it will says confirmed, but then when you go back to my add ons again, it is still available to unsubscribe. why is it not greyed out so we know which one we have unsubscribed. I got duplicates of the same add ons in my plan. direct you to site for some functions, not convenient at all.

I need to get off Singtel asap once the contract is over. I haven't been able to see my broadband bills on this app. Walked in to the physical store and they said for app matters have to use the online help. The in-app chat is slow, and once I get out of the chat, when i try to go back in, it takes forever to load the conversation, sometimes it doesn't load. I have been using the old Singtel app (the white one) to see my bills, but it's not easy to use and doesn't have reminders. I give up.

$395 roaming charge for 13 mb (not gb) of data use! Be very careful with roaming charges... Their app makes it very easy to be charged hundreds of dollars ($395 for me) for even an accidental background use of 13 megabytes. I appreciate Singtel's "concerns" and "strong advice" to turn it off, but why doesn't Singtel just make it a default setting? Why does it make sense to make it so easy to incur hundreds of dollars in completely unintended charges?

What’s new

Manage your services all in one place with My Singtel app. In this release, we’ve made minor enhancements to improve your experience on the app.