MySLT

Sri Lanka Telecom PLC

About this app

MySLT self-care app gives you full control on managing your SLT account, postpaid online bill payments, requesting new service and package upgrades, tracking your data usage, reporting faults, obtaining bill summaries are some of the key features of the MySLT self-care app.

Detail descriptions on the available services via MySLT selfcare app are as follows,
>Easy registration process with minimum clicks.
>Track your real-time data usage, daily usage details, Protocolwise detailed data reporting, Package quota details, obtaining value-added services.
>View your current bill summary and payment details.
>Register to ebill facility to obtain bills online.
>Activate new data bundles, Upgrade packages and request new additional services.
>Pay your SLT bill via Debit or Credit card.
>Check FAQ to obtain answers to your questions related to SLT services.
>Report issues related to your connection and keep track of your query.
>Manage up to 4 connections under your SLT account.

Ratings and reviews

The app technically works, I can pay my bills and see my usage stats but everything else is just below average. The design somehow looks like an early 2010s webpage, the colors are not eye pleasing, options are cluttered everywhere, no security at all, some of the options (changing mobile no, notification settings, etc) don't work. Hilarious how the leading and profitable ISP here make such an unintuitive, confusing and ancient looking app because this seems done for a school project.

I recently started using an SLT Mobitel router and installed this app to monitor payments and router details. Unfortunately, the app always shows “Service Temporarily Unavailable” and does not load any useful information. Additionally, the user interface looks outdated and poorly designed, which makes the overall experience frustrating. Please fix the backend issues and improve the UI/UX. This app needs serious improvement. For a leading telecom provider, this quality is unacceptable.

The user interface is horrible! I suddenly can't find the data usage and I can't find the option where I can add extra GB. Please bring back the previous app, it was so much easier to use! Plus half the time it comes as "service unavailable". Please bring back the previous app, as it was very much convenient to use, and no such issues came.

What’s new

Bug Fixes