MySLT

Sri Lanka Telecom PLC

About this app

MySLT self-care app gives you full control on managing your SLT account, postpaid online bill payments, requesting new service and package upgrades, tracking your data usage, reporting faults, obtaining bill summaries are some of the key features of the MySLT self-care app.

Detail descriptions on the available services via MySLT selfcare app are as follows,
>Easy registration process with minimum clicks.
>Track your real-time data usage, daily usage details, Protocolwise detailed data reporting, Package quota details, obtaining value-added services.
>View your current bill summary and payment details.
>Register to ebill facility to obtain bills online.
>Activate new data bundles, Upgrade packages and request new additional services.
>Pay your SLT bill via Debit or Credit card.
>Check FAQ to obtain answers to your questions related to SLT services.
>Report issues related to your connection and keep track of your query.
>Manage up to 4 connections under your SLT account.

Ratings and reviews

I've been a customer of SLT for along time now and about a year ago when they convinced me to finally switch over to fiber i was not expecting this,at first it was fine used it no problem but as time went the router slowed down in a rapid rate to the point where as of writing this the router is completely bricked, not letting any of my devices connect, never had the line cut paid my bills, the app fine, but the internet connection the shittiest one I've used so far, worst technicians also👎

App looks ancient and usability of the application is pretty bad as well. it barely gets the job done and please add a way to downgrade through the app, nobody got the time to write letters to y'all and beg when we need to downgrade something. it's a scam on its own btw. they allow easy upgrades but deliberately makes the downgrade process hard so the user might not go through with it and keep the upgrade. shame on you SLT. Disgusting. I'm thinking of switching to Starlink or something new.

Basic features like complaint submission form is not working. dropdown for complaint type is no populating hence there is no way to lodge a complaint. and There is lack of proper complaints management. i cannot see the past complaints made through the app

What’s new

Bug Fixes