
Gerard Desir
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What happened to the app? Now the only option is to get a call to get my verification code. No longer send a text? And half the time when you call, the option you select doesn't register with the call, so you have to try the call one or two times more. This isn't innovation, this is a step backwards. I wish I could leave you go to another bank.

Erin Miller
Not user friendly and very difficult to navigate. Can't pay from checking account to auto - you submit a transfer and a payment gets made. No principal only payments (except for mortgages). When you click your auto loan, you can't make a payment from that screen and have to go under Loan Services and can only make a payment from an external account. Very strange UI.
4 people found this review helpful

Mr Haigood
New version is horrible. With multiple accounts, the old version had a drop down menu you could select from, now you have to login and out of each account individually. I tried to transfer from one account to my other account, can't figure out how. The Help tells you to click a A2A link in the Transactions menu but it's not there. The Move Money menu has a link for another account but when you click it, it's just a message about linking accounts. Apparently updates aren't always improvements.
9 people found this review helpful