Everytime I try and load the app it crashes. I uninstalled it then reinstalled it. Everything worked fine until I logged in to my profile then it craahed. My money is stuck on a virtual giftcard in the app. Fix the problem and I will rate the app again. until then it's 1 star. I just wish you didn't have to refill a gift card to pay in the app. I would rather it just bill my card.
It was working perfectly. I got my phone replaced and now I can't log in. It no longer recognizes me. I requested a password reset email (even though I know my password)and there is no "button below" on the email to press. Fix it, please!
Transferring balance from one gift card to another is not working. Errors out every time. A bit buggy at times, but it's a very convenient app. Get lots of great rewards too!
My account got banned. No explanation. Made new account. Banned again. Again and again. Also my sonic card had money on it and now I can't access it because I was banned. I want a refund and an explanation!
Update: WARNING TO ALL!!! TL/DR: $120 taken from my bank account for one order?!? The app failed to pay for an order. It needed to load my card with $30 to cover the cost of the order. So, at the "Transaction failed. Please try again screen," I pressed "Try again ." The transaction failed again, so I gave it one more try. It failed again, so i paid with my debit card. When i cancelled the transaction on the app, I found that in the background, the app had loaded $30 more to my card for each retry! In the end, I was able to drive away with four burgers, tots, a couple of shakes, and a bank account that was ONE HUNDRED AN TWENTY DOLLARS LIGHTER! On the bright side, I have $90 locked up in an app that I'm scared to use. Nice design work there, Sonic.
Every time I try to use the app at Sonic it either freezes or won't allow me to pay using the app. It used to work great but recently I can't do anything with the app.
Performance improvements and bug fixes.
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