My SPS

Select Portfolio Servicing

About this app

My SPS mobile app is a fast, secure way to manage your mortgage account 24/7. Make payments, set up and make changes to monthly auto draft, view statements, and review escrow information.

*If you have already created a user name and password on spservicing.com, just skip the registration process and login with your online username and password.

Features:
• Manage your account and make your mortgage payment 24/7 on the go
• Access the Information HUB for answers to your most common account questions
• Set up or modify existing auto draft payments
• Quickly access your account with touch ID or face ID for eligible devices
• Review balances and activity
• Upload documents for your account
• View monthly statements and letters

Ratings and reviews

Many important features don't work. I've been trying to switch my ACH payment from monthly to bi-weekly for 2 months. Customer service reps can't seem to get the new payment schedule to work even though I received confirmation in writing from SPS that my payments will be made bi-weekly. The app doesn't work, it is "experiencing technical difficulties, please try again later". The app is terrible and so is SPS as a whole. Inefficient, disorganized, antiquated processes, procedures and technology

I can never access this app! And when I could, and made a payment via the app, I ended up severely behind on my mortgage payment! I do not recommend using this to pay your mortgage. I now wire my mortgage payments Because that is the most reliable way of knowing that my payment got directly to SPS. I only gave one star cuz I had no choice. It would be negative five stars if

horrible customer support. mortgage was transferred since march, and information is incorrect - the info from the previous servicer was correct, when we tried correcting it by calling customer support, was asked to upload multiple proof of identification, then it now says it takes 30 days to do a name change from the typo their own system created. They have all the documents deed of sale, social security, drivers license and still couldn't process. Seriously?

What’s new

We regularly make updates for minor improvements and bug fixes.