Dustin Quirion
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Multiple glitches with the app. First off, the app randomly shuts off in the middle of working on a document. If you don't save them often, you lose everything. And the ones that you do save properly, when you return, you get a message up top saying I'm in the middle of working on a document. And now a new glitch, when I'm working on estimates, I can not add a line item in two different projects. It just seems like there's too many issues recently. Not reliable. Square support is horrible.
31 people found this review helpful
Block, Inc.
15 January 2024
It sounds like there might be some troubleshooting that we can walk through with you to make things work a bit better. Reach out here when you get a chance: squ.re/contact.
Tj Novak
Been using Square for a few years and I'm not happy at all. The fees for transferring money are ridiculous! Especially if you own a business like I do an are continually transferring large amounts. On top of the outrageous fees, the app doesn't like to recognize certain email addresses, valid or not, and you have to end up using a different app to send your invoice or estimate. Very inconvenient, overpriced, not very user friendly, generic, and customer service is pretty bad too.
119 people found this review helpful
Matt S
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The free version is pretty great, there are some bugs and they really need to update the software. One of the bugs I'm experiencing right now, I'm not able to attach attachments such as pictures to invoices. Every time I try, and this is a new thing, it closes down the entire app and it bugs out. Something else that bugs me, is you can't put variable surcharges in through the invoice. It has to be done through regular square. Just a couple things keeping it from being a five star.
141 people found this review helpful
Block, Inc.
22 November 2022
Thanks for your feedback. We will make sure to pass this on to the right team. We suggest updating your Square Invoices app as well as your mobile device. Please reach out here when you get a chance if you continue to experience the same thing: https://squ.re/3oP39o7.