Sterling OneBank

34.2K reviews
Content rating
Everyone
1M+
Downloads
Content rating
Everyone
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About this app

About The App

OneBank is a 100% Digital Bank! In here, you can open an instant account, send and receive money, pay bills, buy airtime & data, invest and get a loan all in one place.

It offers you a new way of life with exciting features, an excellent user experience and top-notch security.

OneBank is powered by Sterling Bank

Features & Benefits

· An Elegant Look & Feel

Bank with style and enjoy a sleeker new interface designed specially for you

· More Seamless Onboarding

Convenience is our keyword; you can open an account within minutes from the comfort of your mobile

· Debit Cards

Request a Debit Card and we will bring it to you. You can also create a Virtual Card for online payments within minutes

· Bill Payments

Enjoy swift bill payments from Electricity to Cable TV to Internet Services

· Airtime and Data Top-up

Buy Airtime and Data plans for yourself or loved ones with a few clicks

· An Improved Budgeting Feature

So you can plan your spending and see where your money goes

· Payment Links

Now you can request money from friends & family via a simple link

· FX Swap

Enjoy convenience and say goodbye to currency conversion hassles

· Verve Ultra Card Request

No more Insufficient Funds, get a line of credit to cover emergency expenses with the Verve Ultra Card

· Dispute Management

Get help with your transactions when you need it, from the comfort of your mobile

· In-app Notifications

Manage your alerts & notifications and stay in the loop of what’s happening

· ATM/Branch Locator

Use the locator to find the Sterling Bank Branch or ATM closest to you
OneBank brings a new financial and non financial experience to the digital space
Updated on
Jul 2, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Personal info and 2 others
  • This app may collect these data types
    Personal info, Photos and videos and 3 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

34K reviews
Chimezie J. Okoro
April 27, 2026
Worst bank in the country. I tried using the bank after 4 years, Receiving an otp to activate the mobile app was a nightmare. I spoke with 2 customer care reps, and they all said it's been fixed, I gave up after trying for 5 days straight. Sms, Whatsapp and call, non of the options work. This is something Opay and the likes handle easily. They simply reminded me why I abandoned them 4 years ago. What a mess of a bank. 👎
8 people found this review helpful
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Ladeogo Ogooluwa
December 26, 2024
Terrible app to say the least. Can't wait to switch banks. It is always something. I try to send money, the next screenvask for my transaction pin and shows 4 digit dot. I typed it in and get the error invalid otp, i never received any and why not ask for OTP instead of transaction pin? I have had nothing but issues on this app. Pay people that can help you manage your apps well.
11 people found this review helpful
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Sterling Bank Plc
December 30, 2024
Hi Ogooluwa, please email us a screenshot of the error you are facing along with your account number at customercare@sterling.ng so we can look into this for you. We apologize for any inconvenience.
Laju Tuedor
December 2, 2024
Update: App is WORSE! Previous review: Requested account statement thru app; never received it. U have to call customer care, jump thru hoops, wait 24 hours b4 u get a basic account statement covering less than a year. Also, Transaction history is shown per month. E.g. to view from January to June, u must set calendar for each month separately cos it won't spool ur info for d entire period at one go. Unnecessarily tedious. Also, customer support channels either not on app or well hidden. POOR.
71 people found this review helpful
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Sterling Bank Plc
June 28, 2024
Hi Laju, we would like to chat with you with regards to your experience with us. Can you provide us your customer ID at customercare@sterling.ng so that we can reach out?

What’s new

Instant Pay
Performance and stability improvements