my Sun Life (CA)

Sun Life

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About this app

Your benefits, insurance, and savings—right at your fingertips.

Designed for Clients. Powered by Sun Life.

The my Sun Life mobile app is your all-in-one digital hub to manage your benefits, insurance, and investments with ease—anytime, anywhere. Whether you’re tracking your group retirement savings, submitting health claims, or checking your investment performance, the app puts you in control of your financial and personal well-being.

Take care of your health, on the go.

Whether you have personal insurance or workplace benefits, the app makes it easy to manage your health coverage. *
• Access health services* and products.
• Submit medical and dental claims for faster repayments. **
• Get real-time updates on your claim statuses with notifications.
• Snap photos of receipts and documents for quick uploads.
• Review your coverage and access your digital benefit card.
• Track your Health Spending Account (HSA) and Personal Spending Account (PSA) balance.

*Coverage and features depend on your specific benefits plan.

**Most claims are processed within 1-2 business days when direct deposit is set up.

See your money in real time.

From RRSPs to group savings plans or individual products, the app helps you stay on top of your investments.
• Check account balances and view history of contributions and withdrawals.
• Track the rate of returns of your investments.
• Make contributions when it’s convenient for you.

Get more from your health-care experience.

The app goes beyond claims bringing you tools to save time and money on care:
• Use provider search to explore and find local practitioners like psychologists, chiropractors, and dentists.
• Explore Sun Life’s health services and offerings based on your plan.
• Look up medications with the Drug Lookup tool.
• Access special offers on mental-health resources, fitness, eyewear, and more!

Support and updates when you need them.

Stay in the loop and get personalized health with just a few taps.
• Get push notifications for claim status and important updates.
• Receive helpful reminders, product updates, and special offers.
• Call Sun Life directly from the app and your info will be ready when we answer.
• Use our chat function for quick support and answers to commonly asked questions.
• Connect with your advisor or find one nearby.

Easy to use. Made specifically for you.

Download the app and log in with your my Sun Life ID and password. New user? You can register directly in the app or at mysunlife.ca
Learn more at sunlife.ca/mobile
Note: Data charges may apply when using this app.
Can’t use the app? You can still view your account by signing in to mysunlife.ca or contacting us at 1-877-SUN-LIFE (1-877-786-5433).
Any use of this application is subject to the terms of the End User License Agreement available on mysunlife.ca/mobilelicence.

Ratings and reviews

The app deserves 0 stars. Every time I try to log in, I get a message saying "Oops, something went wrong on our end!" Very convenient that your app doesn't work right before the deadline for submitting claims. A bunch of scammers and pirates. Highly do not recommend signing up for Sunlife if you have the choice. What a waste of my employee contributions. Save your money and your time and find a provider that will actually give you the option of getting reimbursed for your claims.

Criminals. The way they calculate "reasonable and customary amount" is not consistent across medical services or companies that they provide coverage for. They basically just pick a number out of the sky that isn't based on actual cost of services so "100% covered" never actually means 100% covered. The app itself is fairly easy to navigate and submit claims but their policy and coverage is sub par at best.

If I could give this app zero stars I would. It is next to possible to find benefits information. When I search the coverage I am looking for nothing is returned. When I click on the links that are suggested as 'popular' it says I don't have that type of coverage, even though I do. So frustrating and never seems to get better.

What’s new

We’ve made a major app update! The experience is now brighter and quicker, and offers easy access to new features including:
- New home tab with an at-a-glance view of all your products in one space.
- Quick action buttons for a faster experience.
- Sleeker navigation for coverage search.
- Available health services under health tab.
- In app Chat experience for quicker answers to commonly asked questions.
Keep the app up to date to enjoy the latest features and enhancements!