IID Customer Connect

Name: IID Customer Connect
Availability: InStock
Rating: 4.708609104156494 (1520 reviews)
Author: Smart Energy Water

Smart Energy Water

1.52K reviews

Everyone

10K+

Downloads

Everyone

Learn more

About this app

The IID Customer Connect app provides quick and easy access to IID energy account information for customers. Log in to view or pay bills, monitor or compare usage and check for outages in your area.

Features include:
• View and / or pay your bill online
• Review and compare usage history
• Schedule move-in or move-out services
• Sign-up for paperless billing
• Sign-up for Average Bill Payments
• Learn about programs and services available to IID customers

IID’s Customer Connect app, updated during the summer of 2021, is all new.

Updated on

Jul 7, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info and Device or other IDs
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

1.48K reviews

Whit Taylor

September 4, 2026

Site is usually up and fairly easy to navigate.

Thomas Wilke

August 13, 2026

Great reliable service. Website easy to use with all the information you need.

Shawn Faulkner

March 15, 2022

This app is great...except for popups every screen change asking me to rate the app, and only giving me the choice of rate app now or ask me later (with later being the very next time the screen refreshes). The option that was missing is "no thanks, I prefer not to rate the app". For this reason alone, one star rating.

12 people found this review helpful