
M K
- Flag inappropriate
- Show review history
What for is such an app useful if you cannot temporarely reduce your expenditure limit by yourself. They only offer a form to increase the limit with a lengty procedure. This really would enhance your safety! Then you have no other contact option than by phone. More complex issues would need a direct contact via app or email. Both is lacking. I just have the feeling they think it is great to also offer an app even if of not much use. 2 yrs ago they promised improvement to another comment!!!!!
1 person found this review helpful
Swisscard AECS GmbH
June 1, 2023
Good evening, thank you for your detailed feedback. We are always striving to further develop the Swisscard App and add helpful functions. We will be happy to pass on your input to the relevant department. ^ts from Swisscard team

Jeremy Dick
App is missing import basic features like ability to pay statements. It's very limited, which is extra frustrating as they no longer have a client web portal thus forcing you to use only the app. It's also very buggy, often alerts are not received. Again extra frustrating as they don't sent email alerts for things like statements available either. So you end up having to do most things manually. This all is just about to make me cancel the card.
11 people found this review helpful
Swisscard AECS GmbH
August 14, 2021
Good evening, thank you for your detailed feedback. We are sorry to read that you are disappointed with the Swisscard app. However, we can assure you that we are constantly working on improving the Swisscard app. In case you’d like to look at a particular problem please do not hesitate to call us at +41 44 659 64 92. ^sb from Swisscard Team

No Reply
- Flag inappropriate
- Show review history
As their credit card client, you're forced to use this app. All other digital account access has been discontinued. The App only works if you change safety features on your phone, which you may not want to do. If you budge to that requirement, you're facing a buggy app with security measures of the former Sowjet Union (and the same customer service, to say the least) All in all, it's best to cancel your credit cards with them and go elsewhere... Stay away from this app...
14 people found this review helpful