Rj
It is one of the most unreliable rider apps. Drivers can start a trip even without picking you up. There is no customer support line to call immediately. Always email and WhatsApp. And the same auto generated replies. And unlike any other major apps, you will never receive any compensation when something goes wrong. Better avoid it. In my opinion, it's not safe. Used to be reliable at one point. Cars are never clean. Unless the driver uses bothe Uber and this app.
351 people found this review helpful
Shabbir Taiyabi
My cabs that were booked got cancelled after reaching near to the pick up point. Because of which I got late where I need to reach. It cannot be trusted. Even though Uber shows slightly expensive comparatively it's reliable. They should improve their customer service and have an option to raise a critical incident such as mine. Hope they will investigate such matters and improve.
25 people found this review helpful
Dear passenger, Thank you for choosing TaxiF
We apologize for your unpleasant experience. You can immediately report any problem you face, and appropriate action will be taken immediately.
For more information, contact customer service through the official website or by sending a private message on Facebook or Instagram.
Gian Andrew Caguingin
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From my experience, Yes the prices are somewhat more cheaper than the uber or other platform as transpo, but a big issue I had was the drivers, I usually get drivers either with low etiquette of arriving in time causing the original price to be higher, the drivers we're unreasonably rude from time to time. The application(correct me if I'm wrong) does not offer a report feature).Overall the cheaper price as transportation is not worth all of that for me as I'd just go for other alternatives now.
51 people found this review helpful
Dear passenger, Thank you for choosing TaxiF
We apologize for your unpleasant experience. You can immediately report any problem you face, and appropriate action will be taken immediately.
For more information, contact customer service through the official website or by sending a private message on Facebook or Instagram.