TeamViewer QuickSupport

2.5
103K reviews
50M+
Downloads
Content rating
Everyone
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About this app

Get support for your mobile device from any Windows or Mac computer! You can now receive technical remote support for your mobile devices. Technicians have the ability to chat, transfer files back and forth, view device information, stop processes, push and pull Wi-Fi settings, and much more.

It is even possible for your device (Samsung, Sony*, Asus, Lenovo, HTC, LG, ZTE, Huawei, Alcatel One Touch / TCL and more) to be remotely controlled, allowing the technician to access your device as if it were in their own hands.

Features:
• Chat
• View device information
• Remote Control
• File transfer
• App list (Uninstall apps)
• Process list (Stop processes)
• Push and pull Wi-Fi settings
• View system diagnostic information
• Real-time screenshot of the device
• Store confidential information into the device clipboard
• Secured connection with 256 Bit AES Session Encoding

It has never been easier to troubleshoot devices!

Quick Guide:
1. Download and launch the app.
2. The other side, (e.g. the support technician), needs to install and start the TeamViewer full version on his/her computer (download at www.teamviewer.com).
3. Pass your ID on to your trusted technician, who is using the TeamViewer full version.

* Sony devices require the Device Administrator permission.
Updated on
Sep 27, 2022

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity and Device or other IDs
Data is encrypted in transit
You can request that data be deleted
2.5
103K reviews
Jewell Stone
July 31, 2022
WATCH OUT FOR SCAMMERS! Had an email from "PayPal" with an invoice for a recent purchase, but I didn't use PayPal to buy it. Was concerned and called the number provided, only to be told that I had been hacked and I needed to download this app so he could cancel the "purchase" and refund me. As soon as I saw that this would give them remote access to my device I uninstalled and reported them to actual PayPal. Only got it back long enough to warn others, so they don't risk being scammed as well.
896 people found this review helpful
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Mitch Hobby
October 23, 2021
Updated... it's been almost 4 weeks and I tried it again. Seems to be working fine now. Was able to get my dad's Android phone back in order. Old Review... Used to be easy and great for controlling an Android phone from a PC... I used it to fix my 83 year old dad's phone across the country. Now I can't get it to work even after troubleshooting for several days, and blindly walking my dad through multiple screens and menus. The best I can do is view his screen.. can't control it at all.
501 people found this review helpful
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TeamViewer
September 17, 2021
Thanks for taking the time to write this feedback. Please reinstall TeamViewer on both sides and try again. If you can provide more info regarding the issue, we are happy to assist. I will also suggest to visit our Community; your question may have been answered there: https://community.TeamViewer.com Thanks in advance.
Cris (xiTzCriZx)
July 25, 2021
For some reason they make it super complicated to connect to another person's phone, I don't understand how it's so hard to just make a quick connect button that doesn't require any prompts, I use this to help my grandmother with her phone but so far it's worked 1 of the 10 times I've tried it, there's no way I'd ever pay for any premium service if the free one is trash. The prompt gives her 3 different options even though it should just be "yes" or "no" which confuses her.
530 people found this review helpful
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TeamViewer
July 28, 2021
Thank you for taking the time to write to us. We are sorry to hear of your negative experience with TeamViewer. We invite you to provide more feedback regarding the issue here: https://community.TeamViewer.com Thanks in advance 🍀

What's new

- Minor fixes and improvements