TeamViewer QuickSupport

2.3
107K reviews
50M+
Downloads
Content rating
Everyone
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About this app

Get support for your mobile device from any Windows or Mac computer! You can now receive technical remote support for your mobile devices. Technicians have the ability to chat, transfer files back and forth, view device information, stop processes, push and pull Wi-Fi settings, and much more.

It is even possible for your device (Samsung, Sony*, Asus, Lenovo, HTC, LG, ZTE, Huawei, Alcatel One Touch / TCL and more) to be remotely controlled, allowing the technician to access your device as if it were in their own hands.

Features:
• Chat
• View device information
• Remote Control
• File transfer
• App list (Uninstall apps)
• Process list (Stop processes)
• Push and pull Wi-Fi settings
• View system diagnostic information
• Real-time screenshot of the device
• Store confidential information into the device clipboard
• Secured connection with 256 Bit AES Session Encoding

It has never been easier to troubleshoot devices!

Quick Guide:
1. Download and launch the app.
2. The other side, (e.g. the support technician), needs to install and start the TeamViewer full version on his/her computer (download at www.teamviewer.com).
3. Pass your ID on to your trusted technician, who is using the TeamViewer full version.

* Sony devices require the Device Administrator permission.
Updated on
24 Jan 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
App activity and Device or other IDs
Data is encrypted in transit
You can request that data be deleted
2.3
107K reviews
Mitch Hobby
23 October 2021
Updated... it's been almost 4 weeks and I tried it again. Seems to be working fine now. Was able to get my dad's Android phone back in order. Old Review... Used to be easy and great for controlling an Android phone from a PC... I used it to fix my 83 year old dad's phone across the country. Now I can't get it to work even after troubleshooting for several days, and blindly walking my dad through multiple screens and menus. The best I can do is view his screen.. can't control it at all.
544 people found this review helpful
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TeamViewer
17 September 2021
Thanks for taking the time to write this feedback. Please reinstall TeamViewer on both sides and try again. If you can provide more info regarding the issue, we are happy to assist. I will also suggest to visit our Community; your question may have been answered there: https://community.TeamViewer.com Thanks in advance.
Cris (xiTzCriZx)
25 July 2021
For some reason they make it super complicated to connect to another person's phone, I don't understand how it's so hard to just make a quick connect button that doesn't require any prompts, I use this to help my grandmother with her phone but so far it's worked 1 of the 10 times I've tried it, there's no way I'd ever pay for any premium service if the free one is trash. The prompt gives her 3 different options even though it should just be "yes" or "no" which confuses her.
577 people found this review helpful
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TeamViewer
28 July 2021
Thank you for taking the time to write to us. We are sorry to hear of your negative experience with TeamViewer. We invite you to provide more feedback regarding the issue here: https://community.TeamViewer.com Thanks in advance 🍀
Shannon Dolan
18 January 2021
Unbelievable, I called because I had a problem with a chime transfer that I wanted to cancel. They tried to get me to download this app to allow remote access into my computer, ultimately accessing my bank info. I immediately had a bad feeling so hung up. I called chime directly and even they could not fix the problem. If I did not know better I would've went through with downloading this app and allowing access to my computer. I can not believe they get away with this. Complete scam!!
223 people found this review helpful
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What's new

- Minor fixes and improvements