Teladoc Health: Virtual care

4.3
65.9K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Teladoc Health connects you with complete care, at your convenience and an affordable cost. You’ll find what you need to get well—like 24/7 care—alongside primary care, therapy and programs proven to keep you well.

EXPERIENCE AND EXCELLENCE
Teladoc Health has been modernizing healthcare since 2002. More than 50 million visits later, we are the leader in telemedicine. With our app, top-quality doctors and data-driven programs are just a tap away.


SEAMLESS CARE FOR ALL OF YOU
Our app brings together doctors, therapists, dietitians, nurses, coaches and self-guided programs that tend to every aspect of your well-being. If you need in-person care, we can refer you to in-network providers and care sites. But don’t underestimate us. The

With a suite of connected devices, in-home lab services and prescription delivery (in some locations), we cover most common health needs. And with insurance, your copay for care could be as low as $0.


PERSONAL AND PERSONALIZED
Teladoc Health providers and coaches will get to know you. Our video and phone visits have no time limit. Instead of 15 minutes, you might spend an hour talking about your health and planning next steps together.

The app integrates with our devices and Apple Health to put data in your hands. Analyze it during appointments with your care team, or on your own on the go. Then apply what you learn about your health and your habits to find the right path to your goals. We’ll send you notifications and nudges to keep you on the right track.

OUR SERVICES INCLUDE:

24/7 CARE
On-demand appointments any time of day with board-certified physicians for:
- Colds and flu
- Pink eye
- Sore throats
- Sinus infections
- Rashes


PRIMARY CARE
Access within a week to board-certified primary care physicians and nurses who become your dedicated virtual care team for:
- Routine checkups and preventive care
- Goal-setting and a personalized care plan
- Lab orders (bloodwork)
- Checking blood pressure and other vitals
- Managing chronic conditions


CONDITION MANAGEMENT
Depending on your coverage, you may be eligible for:
- Programs to help manage conditions like diabetes and high blood pressure
- Connected devices like a blood glucose meter or blood pressure monitor
- Expert health coaching
- Health data, trends and actionable insights


MENTAL HEALTH
Licensed therapists, psychiatrists and self-guided content for help with:
- Anxiety and stress
- Depression or not feeling yourself
- Relationship conflicts
- Trauma


NUTRITION
Registered dietitians who can help with:
- Weight loss
- Diabetes
- High blood pressure
- Digestive issues
- Food allergies

DERMATOLOGY
Dermatologists who diagnose and treat common skin conditions, such as:
- Acne
- Psoriasis
- Eczema
- Rosacea
- Skin infections


Your coverage might also provide access to:
- Specialists for a second opinion on surgery, a diagnosis or treatment plan
- Therapy and coaching to help with back and joint pain
- Imaging and sexual health testing referrals


CHECK YOUR COVERAGE
Sign up to see which telemedicine services are covered by your health insurance or employer. Or, you can choose to pay flat fees.

SECURE AND CONFIDENTIAL
We take your privacy seriously. Your health information is secure, private and compliant with federal and state laws, including the U.S. Health Insurance Portability and Accountability Act of 1996 (HIPAA).


AWARDS AND RECOGNITION
- Company of the Year—Healthcare Dive, 2020
- World’s Most Innovative Companies—Fast Company, 2021
- Largest Virtual Care Company—Forbes, 2020
Updated on
May 17, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

4.3
65.1K reviews
Sally Peixoto
May 18, 2024
App is frustrating. Communication is frustrating: I get email and text notifications (after setting preferences to text only) for every tiny thing. I get a notice at 3am telling me that I have a message in the app, only to take too long loading it to find it's a message that the particular messaging thread has been closed. I didn't need to know that, certainly not twice, certainly not at 3am, and they open a new thread for every recurring weekly visit. The only option for giving feedback is 800#
17 people found this review helpful
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Teladoc, Inc.
May 18, 2024
We never intend to disappoint our members and apologize for the inconvenience. If you need further assistance, please contact us at information@teladochealth.com and provide your name, preferred phone, and screenshot of this review so we can contact you directly. Thank you for your feedback.
Megan Ball
May 20, 2024
The app is horrible but honestly, the whole system is a nightmare. 1am emails about messages that don't actually exist but you've been waiting days to hear back from anyone, links to visits both in the app and through your email don't work (and reaching out for help is useless), providers are incorrectly listed and you don't find out until you're in the appointment, and god help you if you actually want to schedule an appointment because you will be playing the biggest guessing game blind.
9 people found this review helpful
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Teladoc, Inc.
May 20, 2024
We never intend to disappoint our members and apologize for the inconvenience. If you need further assistance, please contact us at information@teladochealth.com and provide your name, preferred phone, and screenshot of this review so we can contact you directly. Thank you for your feedback.
Andrew Mercer
April 23, 2024
The service is great, super easy to get everything set up, but like everyone else in the reviews I have to agree the apps functionality is bad, just minutes using it and you'll find a handful of issues like how it won't let me leave the medical history screen unless I close the app down..why (1 year later and the same issues are here and then some)
57 people found this review helpful
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Teladoc, Inc.
March 1, 2023
Hi there, we are so sorry to hear that you've been having issues with our app. Our team is constantly working to make improvements so be sure that you have the latest app version installed. In the meantime we will be sure to pass this along to our dev team. Thank you.

What's new

• Migration from JodaTime to Java8 Data/Time Api
• CCM Deeplink - support for push messages
• Refactor Auth and User data storage
• Java Version upgraded to 17 due to compatibility
• Regular Bug Fixes: We've addressed various bugs and issues reported by our users to ensure a smoother and more reliable app experience.