Teladoc Health: Virtual care

4.1
56K reviews
1M+
Downloads
Content rating
Everyone
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About this app

Teladoc Health connects you with complete care, at your convenience and an affordable cost. You’ll find what you need to get well—like 24/7 care—alongside primary care, therapy and programs proven to keep you well.

EXPERIENCE AND EXCELLENCE
Teladoc Health has been modernizing healthcare since 2002. More than 50 million visits later, we are the leader in telemedicine. With our app, top-quality doctors and data-driven programs are just a tap away.


SEAMLESS CARE FOR ALL OF YOU
Our app brings together doctors, therapists, dietitians, nurses, coaches and self-guided programs that tend to every aspect of your well-being. If you need in-person care, we can refer you to in-network providers and care sites. But don’t underestimate us. The

With a suite of connected devices, in-home lab services and prescription delivery (in some locations), we cover most common health needs. And with insurance, your copay for care could be as low as $0.


PERSONAL AND PERSONALIZED
Teladoc Health providers and coaches will get to know you. Our video and phone visits have no time limit. Instead of 15 minutes, you might spend an hour talking about your health and planning next steps together.

The app integrates with our devices and Apple Health to put data in your hands. Analyze it during appointments with your care team, or on your own on the go. Then apply what you learn about your health and your habits to find the right path to your goals. We’ll send you notifications and nudges to keep you on the right track.

OUR SERVICES INCLUDE:

24/7 CARE
On-demand appointments any time of day with board-certified physicians for:
- Colds and flu
- Pink eye
- Sore throats
- Sinus infections
- Rashes


PRIMARY CARE
Access within a week to board-certified primary care physicians and nurses who become your dedicated virtual care team for:
- Routine checkups and preventive care
- Goal-setting and a personalized care plan
- Lab orders (bloodwork)
- Checking blood pressure and other vitals
- Managing chronic conditions


CONDITION MANAGEMENT
Depending on your coverage, you may be eligible for:
- Programs to help manage conditions like diabetes and high blood pressure
- Connected devices like a blood glucose meter or blood pressure monitor
- Expert health coaching
- Health data, trends and actionable insights


MENTAL HEALTH
Licensed therapists, psychiatrists and self-guided content for help with:
- Anxiety and stress
- Depression or not feeling yourself
- Relationship conflicts
- Trauma


NUTRITION
Registered dietitians who can help with:
- Weight loss
- Diabetes
- High blood pressure
- Digestive issues
- Food allergies

DERMATOLOGY
Dermatologists who diagnose and treat common skin conditions, such as:
- Acne
- Psoriasis
- Eczema
- Rosacea
- Skin infections


Your coverage might also provide access to:
- Specialists for a second opinion on surgery, a diagnosis or treatment plan
- Therapy and coaching to help with back and joint pain
- Imaging and sexual health testing referrals


CHECK YOUR COVERAGE
Sign up to see which telemedicine services are covered by your health insurance or employer. Or, you can choose to pay flat fees.

SECURE AND CONFIDENTIAL
We take your privacy seriously. Your health information is secure, private and compliant with federal and state laws, including the U.S. Health Insurance Portability and Accountability Act of 1996 (HIPAA).


AWARDS AND RECOGNITION
- Company of the Year—Healthcare Dive, 2020
- World’s Most Innovative Companies—Fast Company, 2021
- Largest Virtual Care Company—Forbes, 2020
Updated on
Jan 18, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, Personal info and 8 others
Data is encrypted in transit
Data can’t be deleted
4.1
56K reviews
Mike Cannizzaro
January 24, 2023
The providers can be good. The app is absolutely terrible. Edit: dropped to 2 stars. The app gets worse every week. It asks you to join meetings you are already in! It logs you out after 10 minutes during ongoing calls you are doing from the app! It's slow to update messages and appointments. I've had at least 50% of my video calls converted to voice because it lags or drops. Awful.
21 people found this review helpful
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Teladoc, Inc.
November 16, 2022
Hi, Mike – Thank you for taking the time to let us know about App performance issues. If you have any more information to help our dev team make improvements, please send us an email at teladoc@icuc.social with your full name, email, phone number, and a screenshot of this review along with more details. We will prioritize this ASAP.
James Anderson
December 3, 2022
Each new release brings a Where's Waldo of fun new bugs. This app is pure garbage. You can't make it all the way through the sign up process without encountering multiple bugs. Error messages with nothing in them that wont allow you to proceed, info forms that you must fill out only to be wiped clean and require refilling on subsequent pages. Makes me question how secure my data is
82 people found this review helpful
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Teladoc, Inc.
November 2, 2022
Hi James, we are so sorry to hear that you've been having issues with our app. Our team is constantly working to make improvements so be sure that you have the latest app version installed. In the meantime, we will be sure to pass this along to our dev team. Thank you.
Chris ROZEMA
November 16, 2022
I have been using Teledoc for TWO YEARS and I cannot remember a time it actually worked flawlessly. If you can't remember your password, the send you an email with a link that just cycles you back to the same forgot password page you saw before. So you have to call. And then, even after spending 10 minutes getting a password assigned, it either doesn't work or the app throws a server error message. So you have to call AGAIN. The doctors can and will cancel with NO explanation! SUCKS!!!!
99 people found this review helpful
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Teladoc, Inc.
November 17, 2022
Hi, Chris – We never intend to disappoint our members and apologize for the inconvenience. Please contact us at teladoc@icuc.social and provide your full name, email, preferred phone, and a screenshot of this review so we can contact you directly. Thank you for your feedback.

What's new

* General Bug Fixes