JB Hi-Fi Mobile

100K+
Downloads
Content rating
Everyone
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About this app

The JB Hi-Fi Mobile app, powered by Telstra, is the easiest way to manage your JB Hi-Fi Mobile services in one place. You can find information about your usage, payments and support.

Access helpful features with JB Hi-Fi Mobile app, including:
• Sign in securely with two-step verification
• View and manage your Pre-Paid SIM, Upfront Mobile and Upfront Mobile Broadband services
• Take your service overseas with International Roaming and Day Passes
• Filter scam text messages
• ‘Message us’ to contact a dedicated team of JB Hi-Fi Mobile experts for help and support
• Make payments securely, change payment methods, set up auto payments, request payment extensions and view current and past payments
• Update contact details in your ‘Profile’
• Track Telstra network outages
• 5G network access on eligible plans
• Pre-Paid SIM customers can recharge quickly, buy more data, check payment balance, track usage and recharge history

If you’re new here, simply download the app and sign in with the username you created when you registered your JB Hi-Fi Mobile service – then you’re good to go!
Updated on
Jul 31, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, App activity and 2 others
This app may collect these data types
Personal info, App activity and 2 others
Data is encrypted in transit
You can request that data be deleted

What’s new

• Bug fixes & enhancements