
Cody M
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the apps really good and the service is really good. but I really hate any company that says they're putting their price up so that they can continue doing exactly what they're doing right now, as if it's both amazing and necessary. I cancelled, signed up with a competitor, speed was woeful, came back to Belong.
2 people found this review helpful
Telstra Limited
June 28, 2024
Hi Cody, thanks for taking the time to leave us a review, we know that any price increase is hard and not a decision we take lightly. We're still dedicated to providing options that are affordable and give you what you expect from a great mobile plan -Leah

Kerry B
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The belong app has very much improved from my last review when I only gave 3 stars. The app now is much more user friendly and works so much better, and as for belong they are incredible. My old provider kept cutting me off all the time while making phone calls and with belong that has never happened once, and you get to bank your left over data every month. The connection is fast and stable as I can always get a signal and my plan is such amazing value. I am a customer for life👍👏
1 person found this review helpful
Telstra Limited
February 26, 2026
Hi Kerry, thank you for your feedback. We are thrilled to know that you have been enjoying your Belong service. We have been consistently enhancing our online platforms to ensure they are user-friendly, and we are pleased that your experience with the Belong app has gotten better. -Will

Oisin kilbane
had my plan for about a year, during that time customer service was never helpful, the data ran out really fast, still it was a good deal $70 for 400gb. Today, I received a message. From May 5th, they are raising the price of the plan to $85 and cutting the data to 250gb. if this were just an extra $15 that would be understandable, but effectively cutting the data in half as well, I have no clue who thought that would be a good idea.
1 person found this review helpful
Telstra Limited
March 26, 2026
Hi Oisin, we understand that any price increase is never easy and we understand your concerns. We review our plan prices from time to time and will always give customers plenty of notice of any change. This price change helps us to invest in our customer experiences, security, and customer support. - Sweeney