Belong
2.9star
3.27K reviews
500K+
Downloads
Everyone
info
About this app
1. Simple plans, no surprises
We’re all about keeping it simple: no hidden charges or surprises on your bill. What you see is what you get.
2. Generous data allowances
We’re generous with our data options so you can get the data you need, when you need it.
3. Everything you need online
Set up, connect and manage your service with ease, all online. We’re all about making it easy for you to find what you need and help yourself in your own time.
We’re all about keeping it simple: no hidden charges or surprises on your bill. What you see is what you get.
2. Generous data allowances
We’re generous with our data options so you can get the data you need, when you need it.
3. Everything you need online
Set up, connect and manage your service with ease, all online. We’re all about making it easy for you to find what you need and help yourself in your own time.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
2.9
3.18K reviews
Graham Hardwick
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January 14, 2026
The app won't accept my change of address. It only offers one unit in a block of 16 units, so if you don't live in that unit it won't allow you to change address. You can't even type your address and the online Indian support centre can't change it either. So the commenter can't comprehend English either. I said I contacted the Indian support by calling the number. What is the point of telling me to call that number ?
Telstra Limited
December 30, 2025
Hi Graham, we’re sorry to hear you’re experiencing this issue. Try uninstalling and reinstalling the app, this can help resolve the issue. If the issue continues after trying that, please reach out to us on 1300 235 664 (8am–8pm AEDT) and we’ll assist further. - Sweeney
Guy Hewer
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December 30, 2025
We decided to go with Belong on the recommendation of our friends and neighbours. The process of getting online with them has been terrible to say the least, the support I have received has been very poor and I don't think that they have taken my needs seriously for internet access. We have been waiting since the 4th of December to get online and we are still waiting. Sadly, things got worse with Belong, I am returning the modem and moving on.
Telstra Limited
December 30, 2025
Hi Guy, we're sorry to hear about your experience and understand your frustration. Delays getting connected and feeling unheard aren’t what we aim for. We’d like to look into what’s causing the delay and help move things forward. Please call us on 1300 235 664 (8am-8pm AEDT) and we’ll lend you a hand.- Sweeney
E - Man
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January 14, 2026
App is a bit slow, and the 'My Services' tab continually suggests that my card is expired, even when it's not. It's not the worst update, but it needs work.
2 people found this review helpful
Telstra Limited
January 19, 2026
Hi there, thanks for taking the time to share your feedback. We’re sorry to hear about the slow performance and the incorrect expired card message in the My Services tab. We recommend uninstalling and reinstalling the app, as this should resolve the issue. If the problem persists, please contact us on 1300 235 664 (8am–8pm AEDT). - Sweeney
What’s new
Improvements to the profile page and regular maintenance
App support
About the developer
TELSTRA LIMITED
Mytelstrasupport@team.telstra.com
L 41 242 Exhibition St
Melbourne VIC 3000
Australia
+61 400 104 902
