2.9
3.32K reviews
Content rating
Everyone
500K+
Downloads
Content rating
Everyone
Learn more
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About this app

1. Simple plans, no surprises
We’re all about keeping it simple: no hidden charges or surprises on your bill. What you see is what you get.

2. Generous data allowances
We’re generous with our data options so you can get the data you need, when you need it.

3. Everything you need online
Set up, connect and manage your service with ease, all online. We’re all about making it easy for you to find what you need and help yourself in your own time.
Broadband and mobile plans with generous data allowances. Manage in the app.
Updated on
Jul 15, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
  • This app may share these data types with third parties
    Location, Financial info and 3 others
  • This app may collect these data types
    Location, Personal info and 3 others
  • Data is encrypted in transit
  • You can request that data be deleted

Ratings and reviews

3.22K reviews
Deanna Rowland
June 26, 2026
Although a great service and price, recently Belong have faltered, the chat service is ridiculously long, we can't call as those lines are lengthy as well, Belong states this in their msg when you call. I finally got through about a month ago, to Belong about not receiving emails from them, and after a few hours was assured the issue would be fixed. Guess what Belong "AKA Telstra" no email re upcoming due account! This issue is obviously at your end as my partner also has same problem.
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Telstra Limited
July 1, 2026
Hi Deanna, we're sorry to hear about the difficulty you've had reaching us and that the issue with not receiving our emails still hasn't been resolved. We know it's not ideal and we'd like the opportunity to look into this further. Could you please reach out to us at complaints@belong.com.au, and our team will be in touch with you shortly. -Sweeney
Ngaire Clarke
June 18, 2026
been trying to set up since yesterday. It says password invalid. Can't get the app. up and running. I can't answer questions below till you accept my password. Your staff yesterday were useless and I on my phone for over 2 hours trying to set it up. Gave up in the end as you expert couldn't help me. Your system is stupid and seriouly thinking of leaving you.
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Telstra Limited
June 19, 2026
Hi Ngaire, we're sorry to hear you're having trouble with the app and account setup. If you haven't already, we recommend uninstalling and reinstalling the app, then trying again. If you're still unable to log in, please reach out to our team via Live chat on our website or by calling us on 1300 235 664 (8am-8pm AEST). -Sweeney
Oisin kilbane
March 24, 2026
had my plan for about a year, during that time customer service was never helpful, the data ran out really fast, still it was a good deal $70 for 400gb. Today, I received a message. From May 5th, they are raising the price of the plan to $85 and cutting the data to 250gb. if this were just an extra $15 that would be understandable, but effectively cutting the data in half as well, I have no clue who thought that would be a good idea.
1 person found this review helpful
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Telstra Limited
March 26, 2026
Hi Oisin, we understand that any price increase is never easy and we understand your concerns. We review our plan prices from time to time and will always give customers plenty of notice of any change. This price change helps us to invest in our customer experiences, security, and customer support. - Sweeney

What’s new

Regular maintenance and security updates