2.9
3.27K reviews
500K+
Downloads
Content rating
Everyone
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About this app

1. Simple plans, no surprises
We’re all about keeping it simple: no hidden charges or surprises on your bill. What you see is what you get.

2. Generous data allowances
We’re generous with our data options so you can get the data you need, when you need it.

3. Everything you need online
Set up, connect and manage your service with ease, all online. We’re all about making it easy for you to find what you need and help yourself in your own time.
Updated on
Dec 9, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Financial info and 3 others
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.9
3.17K reviews
Phil Hal
December 20, 2025
Belong seemed to be far more stable and reliable before Telstra started messing with it . That is both on ADSL and 3 Mobile services for Family . Belong Staff have maintained their great attitude and service .
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Telstra Limited
December 23, 2025
Hi Phil, we appreciate you taking the time to share your thoughts, and we’re glad to hear our team has been helpful. We’d love to know if there’s anything you’d like to see us do better, we’re always keen to listen. - Sweeney
Anna
November 19, 2020
App worked just fine before you got rid of the main screen showing the little circle with how much data you had left and how many days remaining. Belong is fantastic value and service (can't believe I've been letting Telstra rip me off all these years - although I believe you're a subsidiary which makes zero sense, but I don't care haha, I get the same signal). Please bring back that little graphic on the home screen, I don't want to have to click into the management settings to see my data!
99 people found this review helpful
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Ryan Henwood
November 20, 2022
App keeps logging itself out when closed. Which wouldn't be too big of a deal, but I have to go through the login and mfa process each time. Edit: To clarify, the security requirements are a bit over the top. Mfa is extremely secure, it's unnecessary to prompt for a password and mfa every time on a secure personal device like a mobile phone. I understand the requirement to be secure, especially these days. But finding a good balance is important.
12 people found this review helpful
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Telstra Limited
October 14, 2022
Hey Ryan, thanks for reviewing our app. We understand changes in our update may add some extra steps in your day, but please know this increased security is important for protecting your account -Jules

What’s new

Improvements to the profile page and regular maintenance

App support

About the developer
TELSTRA LIMITED
Mytelstrasupport@team.telstra.com
L 41 242 Exhibition St Melbourne VIC 3000 Australia
+61 400 104 902

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