2.9
3.31K reviews
Content rating
Everyone
500K+
Downloads
Content rating
Everyone
Learn more
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About this app

1. Simple plans, no surprises
We’re all about keeping it simple: no hidden charges or surprises on your bill. What you see is what you get.

2. Generous data allowances
We’re generous with our data options so you can get the data you need, when you need it.

3. Everything you need online
Set up, connect and manage your service with ease, all online. We’re all about making it easy for you to find what you need and help yourself in your own time.
Updated on
Jun 11, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, Financial info and 3 others
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

2.9
3.21K reviews
Ngaire Clarke
June 18, 2026
been trying to set up since yesterday. It says password invalid. Can't get the app. up and running. I can't answer questions below till you accept my password. Your staff yesterday were useless and I on my phone for over 2 hours trying to set it up. Gave up in the end as you expert couldn't help me. Your system is stupid and seriouly thinking of leaving you.
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Telstra Limited
June 19, 2026
Hi Ngaire, we're sorry to hear you're having trouble with the app and account setup. If you haven't already, we recommend uninstalling and reinstalling the app, then trying again. If you're still unable to log in, please reach out to our team via Live chat on our website or by calling us on 1300 235 664 (8am-8pm AEST). -Sweeney
Cody M
April 10, 2026
the apps really good and the service is really good. but I really hate any company that says they're putting their price up so that they can continue doing exactly what they're doing right now, as if it's both amazing and necessary. I cancelled, signed up with a competitor, speed was woeful, came back to Belong.
2 people found this review helpful
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Telstra Limited
June 28, 2024
Hi Cody, thanks for taking the time to leave us a review, we know that any price increase is hard and not a decision we take lightly. We're still dedicated to providing options that are affordable and give you what you expect from a great mobile plan -Leah
Kerry B
February 25, 2026
The belong app has very much improved from my last review when I only gave 3 stars. The app now is much more user friendly and works so much better, and as for belong they are incredible. My old provider kept cutting me off all the time while making phone calls and with belong that has never happened once, and you get to bank your left over data every month. The connection is fast and stable as I can always get a signal and my plan is such amazing value. I am a customer for life👍👏
1 person found this review helpful
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Telstra Limited
February 26, 2026
Hi Kerry, thank you for your feedback. We are thrilled to know that you have been enjoying your Belong service. We have been consistently enhancing our online platforms to ensure they are user-friendly, and we are pleased that your experience with the Belong app has gotten better. -Will

What’s new

Regular maintenance and security updates