The Home Depot

- September 8, 2016

Everyone

Shopping

( 36,234)

Description

More saving. More doing. On the go.
ENHANCED SHOPPING FROM YOUR MOBILE DEVICE
Browse and shop for over 900,000 home improvement products: appliances, bathroom, decorating ideas, kitchen remodeling, patio furniture, power tools, BBQ grills, carpeting, lumber, concrete, lighting, ceiling fans and more! Plus, save with free shipping to home or store on more than 700,000 items.

BUY NOW, PICK UP IN STORE OR SHIP TO STORE
The Home Depot's Pick Up In Store and Ship to Store options offers you the convenience of placing an order on homedepot.com and subsequently picking up your item(s) at a Home Depot store location. This feature not only saves you shipping charges but also helps you expedite any time-sensitive projects. Our Ship to Store features more than 700,000 items that can be shipped free of charge when you order online or in our app.

STORE LOCATOR
Find the closest Home Depot location by using our Store Finder. It directions, store phone number, hours of operation, and services offered (truck rental, key making, tool rental, etc..).

STORE LAYOUT
View detailed store maps to help you find your way to what you need. Tap on the aisle location of a product and see that item plotted on a map.

REVIEWS
Use the barcode reader to scan an item and read what other customers have to say. Use the Home Depot app to write your own reviews and even upload an image.
VOICE SEARCH
Simply speak the item into our search for a fast and convenient way to find what you need.

IN STORE EXPERIENCE
If your GPS and location services are turned on, the Home Depot app will detect when you are in the store and provide a special store specific menu that helps you find items in the store, see local ad, and see what workshops are scheduled for that store.

GIFT CARDS
Need a last minute gift for someone? Send an eGift card to someone’s inbox instantly from the Home Depot app.

Reviews

4.3

36,234 total

5 22,798

4 7,785

3 2,412

2 1,058

1 2,181

David Elson

Great App!! The Home Depot app is my most used app over any other shopping apps. I love knowing My Store has the product I need when I need it, and if not, it's ordered for in-store pickup just for me. There is one issue since the update (possibly only an issue for me)... The top of app search bar doesn't respond when a search is requested, only the home screen search bar seems to work. Hopefully we figure it out, until then, The Home Depot will remain my choice app for shopping.

John Hollenbeck

Broken on Android 7.0 App freezes and can never locate item in store. Locks at product description. It was broken on Android N beta but now that Nougat is official the app should work properly. Fix it. So a large corporation like Home Depot development team can't get their app to work on an Nougat which has been out for about a year to help developer s have their apps ready at launch. Nice Job team.

Nick Whitworth

They took a great app and made it worse. The new version is way slower and I keep getting "not able to fetch product at the moment". Never got that with the old app. Edit: Apparently the app is incompatible with Nougat. This app doesn't do anything special, so I don't see why an update to Android would break it aside from sloppy/lazy coding.

Andrew Pforr

Can't check out For some reason when checking out it gives me an error that just says "null" at the top of the page after entering my name address, phone number and then clicking submit. It doesn't tell me what's wrong and I can't complete my order.

FRANK KIM

Helpful when it works, but crashes constantly Unable to use now because it crashes every time looking at searched items, so can't continue from the last viewpoint. Goes to the very top again when you go back to the results.

Sherwin Gooch

Abusive Permission Grabbing I was very happy with the earlier version of this app, but it won't let me use it anymore. It insists I upgrade, and, as part of the upgrade procedure, give this corporation permission to get their hands on all manner of personal data which is wholly unnecessary to provide a great app: As proof, I cite the version you used to let me use! Also, it is impossible to sign into HD WiFi using the HD app. You have to bring up a browser, login, then launch the HD app. Nonsense! Please fix your compatibility issue!

User reviews

David Elson September 10, 2016

John Hollenbeck September 14, 2016

The Home Depot, Inc. September 12, 2016

Hi John- The Home Depot App isn't yet compatible with Android Nougat but will be with our next release. Please continue to check back in the Play Store for an update soon. We're also always listening at apphelp@homedepot.com if you have any other concerns.

Nick Whitworth September 15, 2016

The Home Depot, Inc. September 15, 2016

Hi Nick- The Home Depot App isn't yet compatible with Android Nougat but will be with our next release. Please continue to check back in the Play Store for an update soon. We're also always listening at apphelp@homedepot.com if you have any other concerns.

Andrew Pforr September 21, 2016

FRANK KIM September 12, 2016

The Home Depot, Inc. September 13, 2016

Hi Frank - We're sorry to hear that you're experiencing crashes - please email us at apphelp@homedepot.com so that we can troubleshoot this issue with you.

Sherwin Gooch September 12, 2016

Melissa Tafoya September 18, 2016

Results frustrating This app is very frustrating. Why is it when I type 'shower shelves' i get one product with related items that i have to click through. I thought shower shelves was a straight forward search. Guess i will go back to Lowes.

Jan Bartolome September 22, 2016

Nougat support When will the update be for nougat support? I just started at home depot and this app has been best friend when it comes to finding things for customers. After updating to nougat I could no longer use the app. Hope it comes out soon!

Nick Armbruster September 13, 2016

Great store, deplorable IT department It's amazing that a company as strong as HD would not hire competent app developers or at the very least a few QA testers who cared about their work. There are more bugs in this new update than a new iOS iteration.

The Home Depot, Inc. September 14, 2016

Hi Nick, Thanks for your feedback.We would like to help with the issues you are seeing. Please email apphelp@homedepot.com.

v1k1ngVince September 11, 2016

Unusable I work at a Home Depot and have used this app to help customers, and myself, find items with great accuracy. Then the 5.0 update hit and now whenever I search for something all I get is a blank screen. Must be fixed soon.

The Home Depot, Inc. September 12, 2016

Hi Vince - We're sorry to hear you're having problems with search. Please email us at apphelp@homedepot.com so we can get more details and fix this for you soon.

Bob Newman September 10, 2016

Okay until they broke it App v5, the latest, does not work. Open any product and I get "error cannot fetch product information. " Android v7. This app is helpful when it works, but it is always buggy. HD needs to put reliable wifi in their stores to go with it.

The Home Depot, Inc. September 12, 2016

Hi Bob - The Home Depot App isn't yet compatible with Android Nougat but will be with our next release. Please continue to check back in the Play Store for an update soon. We're also always listening at apphelp@homedepot.com if you have any other concerns.

Jay Bingham September 24, 2016

Good, but it has its quirks I first installed this app to be able to access the lists that I created on the web site. Eventually I found them, but not under the Lists item on the menu, which was the place where it seemed they would be. Now they are accessible via the home screen, then they were not. They are also accessible under Account on the menu, which is where I first found them. It appears that the Lists item on the menu is designed to allow lists of items that are not specific products.

Andrew Flamang September 10, 2016

Great app, poorly integrated with actual store Being able to order something for pickup sounds great, but stores' inventories are actually not well integrated with the web or app system. So that makes it basically useless.

The Home Depot, Inc. September 12, 2016

Hi Andrew - We're sorry to hear that you're having issues with our Store Inventory feature. If you could share details of your experience with us at apphelp@homedepot.com, we'll investigate.

Dominick DiLillo September 18, 2016

Unable to place order I generally like the convenience of the app, but it will not allow me to complete a purchase. After I enter my name and address and hit next I get a null error.

William Aycardi September 9, 2016

Nice update !!!! Love the update to the app (version 5.0). It is less clunky and a lot more functional not to mention faster. The old version had a delay when it started and it tend to hang a lot. Keep on improving, congratulations.

George S September 21, 2016

Returns to Search when selecting an item to view When selecting an item from the search results to view, screen goes black then returns to the blank search screen. Very frustrating.

Evil Droid September 20, 2016

Does not work right on Android 7 I have been waiting since May to be able to use the app again. It does not give you any information on the product page on Android 7. Please fix!

Ben Rethmeier September 13, 2016

Won't load product details I would write more but the title includes everything I need to say in four words, less is more so that means I said more in the title. Too bad they didn't spend more time being sure this app actually works, they'd probably sell more home thingies.

The Home Depot, Inc. September 14, 2016

Hi Ben - The Home Depot App isn't yet compatible with Android Nougat but will be with our next release. Please continue to check back in the Play Store for an update soon. We're also always listening at apphelp@homedepot.com if you have any other concerns.

Rosa Roselli September 15, 2016

There customer service sucks Cant even get anyone to ask a senior of they need any assistance help a senior citizen there to buzy bullshitting with each other instead of helping customer Get Professional and hire People that want to Help our people in our community out like their supposed to. thanks for the sending me too Lowe there customer service Rock .

Joseph Richard September 22, 2016

Doesn't work for me Every single time I search and find an item and then click to view item, an error comes up that says unable to fetch product. App does me no good if I can't actually use it to look at or purchase products.

Shaggie Rydez September 20, 2016

Keeps crashing! Don't bother looking at any pictures of products because if you try it crashes.

Chris Woods September 12, 2016

Very helpful Been using this app for a long time and love the features and improvements. I use this to plan home improvement projects and repairs. Glad to hear the next release will add Android Nougat compatibility.

The Home Depot, Inc. September 12, 2016

Hi Chris - The Home Depot App isn't yet compatible with Android Nougat but will be with our next release. Please continue to check back in the Play Store for an update soon. We're also always listening at apphelp@homedepot.com if you have any other concerns.

Robert Maxwell September 9, 2016

Screwed Home Depot Employee Can't search for anything by typing it in... Fix it so I may utilize it at work.

The Home Depot, Inc. September 12, 2016

Hi Robert - We're sorry to hear that you're having issues with search. Can you please email us at apphelp@homedepot.com so that we can work on fixing the issue for you?

David Emery September 8, 2016

I use this all the time! This app is a great time saver! I can tell if they have what I need at my local store and even where it is! If they don't have it, order it and pick it up at the store, free!

Zak Upshaw September 24, 2016

Doesn't work. All pages say no info available. Doesn't load any pages. Doesn't show aisle and shelf location. Lowe's has a much better app.

Eric Berdahl September 10, 2016

Update is major step backwards The latest update to the home depot app is horrible. A minor UI update, combined with removing free text search and requiring you to log out of the browser that's not on your phone sucks. You can now only search by home depot's predefined search terms (horrible). And if you're still logged in to your home depot account on your desktop browser, the app tells you to log out on that browser before logging into the app. You're kidding, right? My desktop is on the office, or at home, and I'm on the road. Ick!

The Home Depot, Inc. September 12, 2016

Hi Eric - Please email us at apphelp@homedepot.com so we can troubleshoot the issue with text search with you. We did not remove free text search, and we're sorry to hear that you are having issues with the feature.

Ryan Haws September 17, 2016

Slow and buggy I have to constantly reset it. Everytime I add something to my cart, I wait 30 seconds or more while it processes.

Michael Donthnier September 25, 2016

Not able to fetch product at the moment Can't view any items do to this error.

David Cohen September 20, 2016

Great Consumer Tool The Home Depot app is all about empowering the customer either ahead of time to see if an item is in stock, before they come to the store or while shopping in the store. Plenty of other user friendly tools such as the Paint Calculator. I would highly recommend the app to both returning customers and those who are new to the Home Depot shopping experience

AllPro Contracting September 17, 2016

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Luis Cesar Lopez September 22, 2016

Last upgrade is bad I use the app daily. In this version when you try to do a SKU number search it crashes all the time. I've sent several system logs and reports and it persists

Aaron Levey September 21, 2016

Doesn't find items far too often Google finds things on HDs website that this app can't find waaaayyyy to often. Even when the apps autotype finds the search words, the app comes up blank with no items? Junk

George Lawrence September 15, 2016

Not able to fetch product Not able to fetch product error message after updating to Android 7.0. On nexus 6p

The Home Depot, Inc. September 15, 2016

Hi George - The Home Depot App isn't yet compatible with Android 7.0 but will be with our next release. Please continue to check back in the Play Store for an update soon.

James Ortiz September 13, 2016

Can't even search for an them Constantly says unable to process request.

The Home Depot, Inc. September 13, 2016

Hi James - The Home Depot App isn't yet compatible with Android Nougat but will be with our next release. Please continue to check back in the Play Store for an update soon. We're also always listening at apphelp@homedepot.com if you have any other concerns.

Thea Artis September 17, 2016

Can't find anything Search function is useless. Not enough or the right parameters

Luis Elias September 26, 2016

Not Useful I can only scroll and view items, but can't buy because they won' t ship to PR.

John Blue September 23, 2016

Great for product searching and reviews. not tried to checkout though. Nice, can now edit searches like Amazon

Alvaro Tolis September 18, 2016

Server error I can never buy anything from the app. It always says server error! I'm using my Samsung S5.

The Home Depot, Inc. September 19, 2016

Hi Alvaro - If you clear your app data by going to settings>application manager>Home Depot it should resolve the issue. This will empty your Shopping List (but not your Account Lists), but will also re-enable adding to cart. If you continue to have problems, email us at apphelp@homedepot.com and we'll work with you to troubleshoot.

Frank F September 25, 2016

Site said in-store... Wrong! App states the 6 and 4 inch duct fan is in the store. But the must be ordered. I'll shop Lowe's.

K Broadbent September 19, 2016

5.0 Useless, DO NOT UPGRADE Will not search on a fraction. Useless, will figure out how to load old version later. Emailed you problem. Still broke.

The Home Depot, Inc. September 15, 2016

Search with fractions is available in the app. Would you please email us at apphelp@homedepot.com with what you were searching and the store you were shopping in so that we can troubleshoot this problem with you?