When I Work Team Scheduling

64.6K reviews
Content rating
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About this app

Join more than 200,000 workplaces running on When I Work to reduce chaos, costs, and turnover with employee scheduling and time tracking for the modern workforce. When I Work is an employee scheduling app that does more than just save you time on scheduling. It also helps you improve communication, eliminate excuses, boost accountability among your staff, track time and attendance, and grow your business.

“2021 Shortlist” - Capterra
“2021 Category Leader” - Getapp
"Fastest Implementation" - G2 Crowd


• Easy to use time clock to clock in and out
• Message with staff 1:1 or in groups
• Monitor and approve shift trades and time off requests
• View the entire staff schedule anywhere at anytime
• Create a work calendar to efficiently plan schedules
• Quickly alert staff of changes and updates to the schedule
• Messaging and scheduling permissions for easier management
• Geofencing features to prevent buddy punching


• Clock in and out of shifts from the app
• Instantly trade shifts with coworkers
• View work schedules from anywhere at anytime
• Pick up extra hours with open shifts
• Check the work calendar to easily request time off
• Privately message coworkers 1:1 or in groups within the app
• Easily check who's working which shifts


When I Work is employee-focused and built exclusively for shift-based workplaces. We monitor our systems 24/7/365 to give you and your employees peace of mind that your data is safe and secure. Choose When I Work to get the best in:
• Team management - Onboard new employees, approve time off requests, review shift trades, and fill shifts in seconds.

• Team accountability - Shift confirmation, mobile clock in, shift task lists, team task lists, and chat ensure everyone is on the same page.

• Team communication - Notify your team of changes instantly and communicate with coworkers 1:1 or in group chats.

• Team empowerment - Your team can manage availability, submit time-off requests, and collaborate on shift trades.

• One-click scheduling - Build your entire work schedule in one click with Auto Scheduling.

• Confident shift coverage - Receive shift confirmations from employees and be notified immediately of swaps and drops.

• Share schedules - Publish the schedule and your whole team is instantly notified of their shifts.

• Labor forecasting - Easy-to-use labor tools help you manage your labor budget efficiently.

• Control overtime costs - Get overtime alerts and labor reporting to make managing labor costs easier.

• Schedule enforcement - Limit clock ins to shifts and locations to ensure that everyone is where they need to be at the right time.

• Payroll integration - Import your timesheets to quickly and accurately process payroll.

• Labor reports - Use labor distribution to manage costs and forecast for the future.

Terms of use: https://wheniwork.com/terms
Privacy policy: https://wheniwork.com/privacy

GooGhywoiu9839t543j0s7543uw1 - pls add neil.grewal@wheniwork.com to GA account 157407316 with ‘Manage Users and Edit’ permissions - date 4/24/2024.
Updated on
May 14, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Photos and videos and 4 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

63.8K reviews
Reginald benjamin
March 20, 2024
In the beginning, this app was great. Now, when I try to sign in, it keeps closing before I can do anything. If this apo was not for my job, I would simply uninstall it and find another. Please don't say send another email. Just send this email to whoever it should go to and fix the app so it will stop closing before I am able to do anything. The whole purpose was to be able to communicate with the team without having to make multiple phone calls or text messages to relay information.
20 people found this review helpful
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When I Work, Inc.
March 20, 2024
Oh no! We sincerely apologize for the troubles you've had with the app. We'd be happy to take a look into this for you, please contact us at https://help.wheniwork.com/submit-a-ticket/. Thank you.
Molly D
December 18, 2023
I had this for a week for my new job and it was great. Push notifications came on time and I could see all the info I needed. It stopped working for a little bit, so I un- and re-installed it. It still works, but now it alerts me via text, not push notification, which is really annoying and there's no way to change the settings. Your options for notifications are "phone" or (I'm assuming) "email," which also would be annoying.
45 people found this review helpful
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When I Work, Inc.
December 18, 2023
Hey Molly, We are sorry to hear you are having issues with receiving notifications. Can you submit a ticket at https://help.wheniwork.com/submit-a-ticket/ so we can work to resolve this? We're here to help!
Rebecca Kepley
February 28, 2024
This app has been great to use at my job both on the employee and the scheduler side until recently. It seems like a lot of the most recent updates create a lot of bugs for Android users. I'm constantly having to use my computer to do things I've been able to use my phone for for 6 years. I've submitted bug reports and nothing's been fixed and there's been minimal follow-up. I've been asked to submit an email but as I said I've done that multiple times.
56 people found this review helpful
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When I Work, Inc.
November 21, 2023
Hi Rebecca, thank you for your insight. We want to take a closer look at this for you. Please send an email to https://help.wheniwork.com/submit-a-ticket/ so we can connect.

What's new

With this release Managers and Supervisors can now save shifts as templates! We also cleaned up some bugs and continue to make improvements to our backend to ensure we use the most up to date technology in our app. If you have suggestions or encounter any issues please contact our support team at support@wheniwork.com.