When I Work Team Scheduling

55.9K reviews
Content rating
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About this app

Join more than 200,000 workplaces running on When I Work to reduce chaos, costs, and turnover with employee scheduling and time tracking for the modern workforce. When I Work is an employee scheduling app that does more than just save you time on scheduling. It also helps you improve communication, eliminate excuses, boost accountability among your staff, track time and attendance, and grow your business.

“2021 Shortlist” - Capterra
“2021 Category Leader” - Getapp
"Fastest Implementation" - G2 Crowd


• Easy to use time clock to clock in and out
• Message with staff 1:1 or in groups
• Monitor and approve shift trades and time off requests
• View the entire staff schedule anywhere at anytime
• Create a work calendar to efficiently plan schedules
• Quickly alert staff of changes and updates to the schedule
• Messaging and scheduling permissions for easier management
• Geofencing features to prevent buddy punching


• Clock in and out of shifts from the app
• Instantly trade shifts with coworkers
• View work schedules from anywhere at anytime
• Pick up extra hours with open shifts
• Check the work calendar to easily request time off
• Privately message coworkers 1:1 or in groups within the app
• Easily check who's working which shifts


When I Work is employee-focused and built exclusively for shift-based workplaces. We monitor our systems 24/7/365 to give you and your employees peace of mind that your data is safe and secure. Choose When I Work to get the best in:
• Team management - Onboard new employees, approve time off requests, review shift trades, and fill shifts in seconds.

• Team accountability - Shift confirmation, mobile clock in, shift task lists, team task lists, and chat ensure everyone is on the same page.

• Team communication - Notify your team of changes instantly and communicate with coworkers 1:1 or in group chats.

• Team empowerment - Your team can manage availability, submit time-off requests, and collaborate on shift trades.

• One-click scheduling - Build your entire work schedule in one click with Auto Scheduling.

• Confident shift coverage - Receive shift confirmations from employees and be notified immediately of swaps and drops.

• Share schedules - Publish the schedule and your whole team is instantly notified of their shifts.

• Labor forecasting - Easy-to-use labor tools help you manage your labor budget efficiently.

• Control overtime costs - Get overtime alerts and labor reporting to make managing labor costs easier.

• Schedule enforcement - Limit clock ins to shifts and locations to ensure that everyone is where they need to be at the right time.

• Payroll integration - Import your timesheets to quickly and accurately process payroll.

• Labor reports - Use labor distribution to manage costs and forecast for the future.

Terms of use: https://wheniwork.com/terms
Privacy policy: https://wheniwork.com/privacy
Updated on
Jan 20, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info, Photos and videos and 4 others
This app may collect these data types
Location, Personal info and 6 others
Data is encrypted in transit
Data can’t be deleted
55.9K reviews
Cristina W
August 28, 2022
This app is awesome, but does have some room for improvement. Sometimes I have struggled with my availability not accepting input and it will allow "available" and the same time as "unavailable" showing the gray and green dot on the calender which can confuse an employer so one may lose a shift. Perhaps a warning would be useful to avoid this. Also, a number shows in the icon often, but in opening the app, I'm not sure why. An in-app notifications section would be helpful. Huge plus: no ads!
50 people found this review helpful
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When I Work, Inc.
August 30, 2022
Hi Christina, We appreciate you for taking the time to review our app! We'd like to help resolve the behaviors with Availability that you reported if you can submit a ticket at https://help.wheniwork.com/submit-a-ticket/. Thanks for the suggestion for in-app notifications! Your feedback is appreciated!
Nathan Fretz
June 14, 2020
The app does a good job with shifts, availability, and letting me know when I have shifts. It's pretty straight forward on a scheduling standpoint. Where this app has issues Is the workchat. It's super buggy and difficult to use. It takes forever to load and takes several attempts restarting before it actually opens. I rarely get notifications when someone messages me and this is difficult when people need shifts covered. I've used this app for over a year and these issues need to be addressed.
32 people found this review helpful
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When I Work, Inc.
June 16, 2020
Thanks for taking the time to review our app. We'd like to help resolve any issues that you are experiencing, if you can submit a ticket at https://help.wheniwork.com/submit-a-ticket/.
A Google user
October 23, 2019
It is very useful but it has lots of bugs, which need to be fixed immediately. Eg, it wouldn't recognize your work place's clock in spot, though you are in the right GPS spot to log in ,it says ," You need to be with in 100meters of your shift position", which forces you to restart your phone and the app, by which the precious minutes are lost. That's a head ache. Needs to be looked in to, immediately. It also won't let you clock out after the shift or brings another shift in to the picture.
22 people found this review helpful
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When I Work, Inc.
October 23, 2019
Hi Srinivas, thank you for taking the time to review the app. We'd like to help with these issues you've experienced. Would you submit a ticket with us? https://help.wheniwork.com/submit-a-ticket/

What's new

With this release we are continuing to make improvements under the hood and cleaning up some bugs.