3.8
26.7K reviews
5Cr+
Downloads
Content rating
Everyone
Screenshot image
Screenshot image

About this app

The Device Pulse Application provides users served by TracFone's brands the following:
- Instant Brand Recognition.
- Ability to troubleshoot their device, via a Branded Chatbot portal in Contact Support.
- Ability to see their device IMEI, SIM number, and Phone Number, all in one screen.
- Examine various device hardware properties.
- Examine the software version, and security patch information.
Updated on
14 Jul 2021

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region and age The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Location, App info and performance and Device or other IDs
Data is encrypted in transit

Ratings and reviews

3.8
26.5K reviews
Georgia Horn
4 August 2021
It just showed up! I don't want this app on my phone. I have tried to uninstall. It appears that it is uninstalling, then it tries to update. I can't stop permissions or notifications because, "... I haven't received any notifications"? This along with some other additions from Tracfone, etc. without my permission is eating up space. This app needs to allow the owner of the phone total control to delete it. I'm considering resetting my phone to get rid of this "junk".
672 people found this review helpful
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TracFone Wireless, Inc.
4 August 2021
Hi Georgia Horn. We apologize for the trouble this has caused you. To better assist you, kindly copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611. Thanks. ^Marco
Eric Maki
30 December 2021
Horrible pre-installed app. As far as I can tell, it's adware/ spyware, at least bloatware. It seems to be collecting and sending all kinds of data back to TracFone and it's parent company Telemovil America. Can't uninstall it, can't stop it from running in the background consuming RAM and updating itself often. Google, this falls to you. Fix it. Lots of similar reviews (complaints) Time to intervene. Tracfone cannot or will not fix this.
596 people found this review helpful
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TracFone Wireless, Inc.
30 December 2021
Hi Eric Maki. Apologies for any difficulties you experienced with the app. To better assist you, kindly copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're open Mondays to Sundays from 08:00 AM to 11:45 PM EST. You may also text HELP to 611611. ^Frank
Steve Strand
15 December 2021
Basically turned my phone into a plastic brick. I can't send or receive texts properly or timely, my internet connectivity is awful, and any app that requires data becomes useless. Nothing loads properly, if at all now. I have to restart my phone any time I need to use an app requiring a network connection. If I wait longer than just a few minutes to use internet or any other network app, I have to restart it. Extremely inconvenient. Complete bloatware garbage. -5 stars!
560 people found this review helpful
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TracFone Wireless, Inc.
15 December 2021
Hi Steve Strand. We're sorry for the trouble you encountered. Let us help you. Please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. We're available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611. Thank you. ^Katrina

What's new

Users can now use the Device Pulse app to be notified of SIM, and account status, and use the new Chat, in order to find common answers to their subscription questions quicker. This application also measures amongst others your network performance, so that your wireless carrier may serve you better.

The Device Pulse application provides a one stop lookup to common device properties such as memory, storage and battery.