TracFone My Account

3.4
52.6K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Manage your Tracfone Wireless service anywhere, at any time. Download the Tracfone My Account app today and never worry about how to refill again.

This app also measures the network quality during calls in your service area based on your location. This allows Tracfone to continually work towards improving your call reception and network quality.

Additional Features:
• Purchase Airtime
• Add Airtime with a PIN Card
• View Service End Date
• Enroll in Auto-Refill
• Use a Widget to track your Balance
• Chat with Customer Support
• Create an Account and log in
• Edit your Profile
• View Transaction history
• Manage credit cards, PayPal and Venmo
• Find nearby Retailer locations based on your current location or zip code
• Enroll in Rewards, and get rewarded for every transaction.

Not a Tracfone customer?
Join today! Visit www.tracfone.com to learn more.

Tracfone from TracFone Wireless, a Verizon Company
Updated on
Mar 24, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, App activity, and App info and performance
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.4
51.7K reviews
Gordon Talge
March 18, 2025
Yesterday, my wife was checking her balance on her phone, and her balance all went to zero! I then checked my phone, and my balance went to zero too! I called tracfone and they said it was a "migration" problem and that it would be fixed soon. Well, it's still showing zero on both phones. The phones are still active, and we can make calls, texts and use mobile data, but account balances still aren't showing up.
56 people found this review helpful
Did you find this helpful?
TracFone Wireless, Inc.
March 19, 2025
Hi, Gordon Talge. We apologize for the inconvenience. Due to an ongoing update, your balance may temporarily display 0. Rest assured that your balance has not been affected, Balance feature will be unavailable until March 21, 2025. If you have any questions or need assistance, contact us via direct message on our social media platforms. ^Joyce
Reina Persephone Hansen
March 18, 2025
It was so sweet when the app used to tell me my data balance & I didn't have to wonder. It said my balance was zero & even though I was pretty sure I still had data, I bought more... & it still says zero. It's the most basic app in the history of life. I don't understand how it could be so difficult to keep it functional.
16 people found this review helpful
Did you find this helpful?
TracFone Wireless, Inc.
March 19, 2025
Hi, Reina Persephone Hansen. We apologize for the inconvenience. Due to an ongoing update, your balance may temporarily display 0. Rest assured that your balance has not been affected, Balance feature will be unavailable until March 21, 2025. If you have any questions or need assistance, contact us via DM on our social media platforms. ^Joyce
Russell Koch
March 21, 2025
I have the unlimited text and talk with 20GB data. I accumulated 205 GB of data. All of a sudden, this app shows 0 0 0 for data, talk, and text. Fix it! 3/20/25 Thank you for your quick response. l will update again after 3/21/25. 3/21/25 The app has started displaying information correctly again as of this afternoon. Much better. Thank you.
2 people found this review helpful
Did you find this helpful?
TracFone Wireless, Inc.
March 24, 2025
Hi, Russell Koch. Thank you for your feedback and we will continue providing you with excellent service. If there is anything we can do for you, just let us know and send us a direct message on our social media platforms. ^Joyce

What’s new

Improvements to app stability and updates.