TracFone My Account

3.5
51.5K reviews
5M+
Downloads
Content rating
Everyone
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About this app

Manage your Tracfone Wireless service anywhere, at any time. Download the Tracfone My Account app today and never worry about how to refill again.

This app also measures the network quality during calls in your service area based on your location. This allows Tracfone to continually work towards improving your call reception and network quality.

Additional Features:
• Purchase Airtime
• Add Airtime with a PIN Card
• View Service End Date
• Enroll in Auto-Refill
• Use a Widget to track your Balance
• Chat with Customer Support
• Create an Account and log in
• Edit your Profile
• View Transaction history
• Manage credit cards, PayPal and Venmo
• Find nearby Retailer locations based on your current location or zip code
• Enroll in Rewards, and get rewarded for every transaction.

Not a Tracfone customer?
Join today! Visit www.tracfone.com to learn more.

Tracfone from TracFone Wireless, a Verizon Company
Updated on
May 7, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Location, App activity, and App info and performance
This app may collect these data types
Location, Personal info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

3.5
50.6K reviews
Thomas
May 15, 2024
Update 2024: The PAY AS YOU GO basic plan was perfect for me. I still use the same phone but now the plan is not compatible?! $17.99 ÷ 3 = about $6 for 90days of service. I only use my phone for emergencies. So the plan was perfect. Now it looks like the next cheapest is $125 for 365 days at about $10 per month. NOT HAPPY ******************* Older Update 2020: I'm Tracfone for life as long as I can continue to only have to pay under $7 each month. It doesn't get any cheaper than that! I love it!
24 people found this review helpful
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TracFone Wireless, Inc.
May 23, 2024
Hello, Thomas. Thanks for taking the time to give us your feedback. We'd like to take a closer look on this matter. Please chat with us at https://www.tracfone.com/support/contactus. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text HELP to 611611. We look forward to keep doing business with you. ^Redje
Joseph Gozditis (RingtownJoe)
July 12, 2020
It seems that the Tracfone App has gotten progressively better over the years. It did have a few hiccups along the way but the latest version seems stable and reliable and have not had any issues with it. Have been a Tracfone customer for over 10 years and have seen some struggles with the App. To be fair, there have been issues with other Android apps as well as Android evolved from version to version.
34 people found this review helpful
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TracFone Wireless, Inc.
July 12, 2020
Hi Joseph Gozditis. We do apologize to hear that you are having some issues. To help you with your concern, please copy this link http://bit.ly/2qdrKHH and paste it on a new window for chat support. Our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also text HELP to 611611. ^Jupiter
Edward StOnge
June 16, 2022
Having the same log in failure issues as several other folks. Have tried uninstall/reinstall several times. Also, tried log in using phone#, e-mail, Sim id, etc. Nothing works. I've been using this app for several years and it's always worked great. Please help. Update: Thank you Frank, I don't know what you did but, the app is back up and running.
3,482 people found this review helpful
Did you find this helpful?
TracFone Wireless, Inc.
June 16, 2022
Hi Edward StOnge. We regret for the inconvenience caused. Try to uninstall the app and install it again. If this does not work, please chat using this link http://bit.ly/2CuBvXO. We are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You can also use our self-service menu by simply texting the word HELP to 611611. Thank you. ^Frank

What's new

Improvements to app stability and updates.