User interface The full information about your accounts as it pertains to your monthly on-time payments is missing. It would be good to be able to make sure things are reported on time. You have to log into the actual website for that. That's counterproductive!
Transunion It gives no way for a person to MAKE a username n password. The first screen after you download asks you for username and password as though you have already created one n there's no options for resetting either of them?
This service from Transunion is worthless. You pay $20.00 per month and your score reported on your app account is 170 points different from the bank Transunion account. Their only explanation is that "they" use a different scoring model. The app also was missing 90% of my active accounts including mortgage and auto loans, and had account showing open that were closed for years. THIS SERVICE AND APP CAN'T BE TRUSTED! DO NOT PAY FOR THE SERVICE.
FIX IT! My password, created on the TransUnion web site, is 20 characters long. The app won't accept it, saying passwords must be 8-15 characters. How does this even happen? Fix your damned app.
Waste of money & time Unreliable information, out of date information, does not check disputes at length - side on the creditors always even when the consumer has documentation proving otherwise, always a problem with "errors" on the site not allowing me to see any substantial information pertaining to my credit report . Great free credit trackers out there, such as Credit Karma FREE that has helpful information that will benefit the consumer.
Impossible to cancel I had to jump through hoops set on fire in hades and then set myself on fire while spinning counterclockwise to cancel my free subscription. And the smartass customer service rep i spoke to on the phone was a nice touch
TransUnion App Update: Now you can lock thieves out of BOTH your TransUnion AND Equifax credit reports with Credit Lock Plus!
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