Tropical Smoothie Cafe

Tropical Smoothie Cafe

About this app

Install the Tropical Smoothie Cafe® app today to make ordering delicious tropic faves easy breezy. Use the app to order delivery or order ahead* for pickup, earn points toward free sips & bites, customize menu items and more. Our better-for-you smoothies, bowls, wraps, flatbreads & more are made-to-order with quality ingredients.

Free Smoothie** After First Purchase
Don’t forget to join the Tropic Rewards® fam when you download the app and score a FREE smoothie** after your first purchase.

Rewards
Tropic Rewards members earn 10 points for every $1 spent when signed in and ordering in the app, scanning the app at the register or scanning the receipt after purchase.. Redeem points for free menu items.

Customize Tropic Faves
Customize your favorite smoothie and food items your way when you order in the app.

*Terms and conditions apply.
**At participating locations.

Ratings and reviews

I've never had a problem with the app until today. Please fix it. I had to go through Uber, which means that I'm not going to get points for my purchase due to y'alls error, and it costs more as well. It keeps popping an error message about the payment method in app and online... so something is wrong on both ends, and it's not my card because if that was the case, Uber would've failed, too.

This app is terrible. It’s impossible to just look at the menu without having your location on. You can’t navigate anywhere in the app (rewards, profile, etc.) without your location being on and jumping through hoops to grant location permission. Even when you get through all of that, it's still glitches and brings up the map. Awful!

The UI is easy to use and for the most part the app works fine, but it has an extremely annoying bug where it will take 4-5 tries to get the order to place correctly AND each time it fails it does post a charge to your card. Thankfully the money doesn't come out unless the transaction is successful but it's really frustrating. This has been an issue for a few months now. I tried to find a place on the app to submit a bug report but it doesn't exist. -2 for bad bug, -1 for lack of error feedback.

What’s new

The latest app update provides a variety of bug fixes impacting the ordering experience, including:
• Fixed issue causing automatic account log out
• Fixed issue preventing saved delivery address from being used during order mode selection
• Fixed issue indicating successful payment but order is not submitted
• Fixed issue preventing order placement related to phone number