UID Enterprise
4.8star
589 reviews
100K+
Downloads
Everyone
info
About this app
The UID Enterprise mobile app is an all-encompassing, digital resource for your employees that allows them to unlock doors within your workspace, as well as securely connect to WiFi or a corporate VPN with a single tap.
UID Door Access
Unlock connected doors by tapping the app’s Door icon, shaking your mobile device, or tapping it against the door’s credential reader. Designated doorkeepers can also interact with visitors via a UA Pro reader and grant access remotely.
One-Click WiFi & One-Click VPN
Connect to your company’s WiFi or VPN with a single tap. Get the network access you need instantly without having to constantly re-enter your username and password.
Remote Call & Remote View
Accept visitor calls from Access readers and unlock connected doors remotely.
UID Door Access
Unlock connected doors by tapping the app’s Door icon, shaking your mobile device, or tapping it against the door’s credential reader. Designated doorkeepers can also interact with visitors via a UA Pro reader and grant access remotely.
One-Click WiFi & One-Click VPN
Connect to your company’s WiFi or VPN with a single tap. Get the network access you need instantly without having to constantly re-enter your username and password.
Remote Call & Remote View
Accept visitor calls from Access readers and unlock connected doors remotely.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App info and performance, and Device or other IDs
Data is encrypted in transit
Data can’t be deleted
Ratings and reviews
4.8
572 reviews
Michael Casey
- Flag inappropriate
December 5, 2025
We use the doorbell system and run it on a computer at our front desk. In the latest update, they made it so that the camera will shut off every few minutes, and then you will need to reconnect to bring the video back. Please revert back so it doesn't shut down every five minutes at MAX. None of your customers want this! Please fix!!!
1 person found this review helpful
Ubiquiti Inc.
December 10, 2025
Hi, we apologize for the unsatisfactory experience. To help us better understand the issue and provide assistance, please contact us at uid.support@ui.com and describe the issue in detail. You may share screenshots/screen recordings if available. Our escalation team will reply to you within one business day.
Boaz B
- Flag inappropriate
April 1, 2023
App keeps logging me out, HIGHLY annoying, especially as I need it to open specific doors at work.... Fix your app please! At least let me use biometrics for a quick identity confirmation rather than having to go through the whole login process every other day or so... Side note: once logged in, app works great, easy access to doors and VPN, functionality works great!
4 people found this review helpful
Ubiquiti Inc.
April 28, 2023
Hi Boaz B, could you look into your UID Manager Portal > Security (Shield icon) > Sign-on Policy and check if any endpoint sign-on policy rules are set to a time that's too short? Please follow this Wiki article for more about sign-on policy: https://wiki.ui.com/docs/uid-sign-on-policy. If that didn't work, please contact us at uid.support@ui.com.
Andy Castille
- Flag inappropriate
September 6, 2022
It doesn't offer an option to disable door lock ringing notifications, so I disabled notifications at the Android system level. However, it still managed to vibrate like I was receiving a call with no visual indication of this (since notifications were revoked). It needs to offer an option to disable those. I only have it installed to use the VPN (since Android removed L2TP and UniFi Network doesn't support anything newer).
6 people found this review helpful
Ubiquiti Inc.
January 16, 2023
Hi @Andy Castille, we apologize for the unsatisfactory experience. If you are a Super Admin and Owner, you can turn off Notify Owner and Super Admin of Doorbells in UID Manager Portal > Settings > Door Access > Notifications and set the designated person to Door Guard.
If this does not solve your problem, you can contact us at uid.support@ui.com.
What’s new
Overview
UniFi Identity Enterprise Android 0.91.5 includes the following improvements.
Improvements
- Renamed UniFi Identity Enterprise to UID Enterprise.
UniFi Identity Enterprise Android 0.91.5 includes the following improvements.
Improvements
- Renamed UniFi Identity Enterprise to UID Enterprise.
App support
About the developer
Ubiquiti Inc.
support@ui.com
685 3rd Ave Ste 2702
New York, NY 10017
United States
+1 646-780-7958
