UID Enterprise

4.7
651 reviews
Content rating
Everyone
100K+
Downloads
Content rating
Everyone
Learn more
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About this app

The UID Enterprise mobile app is an all-encompassing, digital resource for your employees that allows them to unlock doors within your workspace, as well as securely connect to WiFi or a corporate VPN with a single tap.

UID Door Access
Unlock connected doors by tapping the app’s Door icon, shaking your mobile device, or tapping it against the door’s credential reader. Designated doorkeepers can also interact with visitors via a UA Pro reader and grant access remotely.

One-Click WiFi & One-Click VPN
Connect to your company’s WiFi or VPN with a single tap. Get the network access you need instantly without having to constantly re-enter your username and password.

Remote Call & Remote View
Accept visitor calls from Access readers and unlock connected doors remotely.
Make Your Workspace Safer
Updated on
May 21, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
This app may collect these data types
Personal info, App info and performance, and Device or other IDs
Data is encrypted in transit
Data can’t be deleted

Ratings and reviews

632 reviews
Luther Solomon
July 10, 2026
Suddenly don't have ability to Manager certain employees. As we have been expanding our footprint in the Unifi realm, I now have lost the ability within the UID Enterprise App to "manage" various employees. there does not seem to be a pattern associated with it (hierarchy..). And certain abilities such as Camera or VPN seem to randomly disappear. As IT Director, it is frustrating that the App isn't fully covered. Laptop has full control, just not the App.
1 person found this review helpful
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Boaz B
April 1, 2023
App keeps logging me out, HIGHLY annoying, especially as I need it to open specific doors at work.... Fix your app please! At least let me use biometrics for a quick identity confirmation rather than having to go through the whole login process every other day or so... Side note: once logged in, app works great, easy access to doors and VPN, functionality works great!
4 people found this review helpful
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Ubiquiti Inc.
April 28, 2023
Hi Boaz B, could you look into your UID Manager Portal > Security (Shield icon) > Sign-on Policy and check if any endpoint sign-on policy rules are set to a time that's too short? Please follow this Wiki article for more about sign-on policy: https://wiki.ui.com/docs/uid-sign-on-policy. If that didn't work, please contact us at uid.support@ui.com.
Michael Casey
December 5, 2025
We use the doorbell system and run it on a computer at our front desk. In the latest update, they made it so that the camera will shut off every few minutes, and then you will need to reconnect to bring the video back. Please revert back so it doesn't shut down every five minutes at MAX. None of your customers want this! Please fix!!!
1 person found this review helpful
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Ubiquiti Inc.
December 10, 2025
Hi, we apologize for the unsatisfactory experience. To help us better understand the issue and provide assistance, please contact us at uid.support@ui.com and describe the issue in detail. You may share screenshots/screen recordings if available. Our escalation team will reply to you within one business day.

What’s new

Overview
- UID Enterprise Android 0.91.6 includes the following bugfixes.

Bugfixes
- Fixed an issue preventing access to camera live view in Protect Application 7.1.x.