Better than most airline apps. Good access to upgrade lists, standby lists and seat maps. Rebooking engine has improved in recent times during flight issues. Things do get a little buggy as the sync is not in real time but sometimes linked to when you take an action. For example, recent reservations wont show up until I check my mileage balance. Once you understand these nuances it makes it decent to use. Updates: In flight entertainment is super buggy even on modern phones.
In Fall 2017 app added the ability to retrieve Lufthansa boarding passes with UA frequent flyer. This is not the case! App struggles to keep boarding passes (in the last 3/4 months, have become a hit it miss resulting in printing my boarding pass to be safe. Connection with entertainment consistently fails on Samsung Galaxy note 8 Android 7.1.1. not sure what to do with the app anymore!
Terrible app--Delta's is SO much better. On United, all the functions work independently, so you're constantly re-entering confirmation numbers, etc. Rather than tap a flight and get all options for that flight (seats, check-in, change, gate, on-time, etc), you've got to go to one place to see if you can check in. Then back to main menu and re-entering confirmation numbers to see your seats. Then back to main ment and re-entering confirmation numbers to check the gate. Such a schlocky app. Ugh, and the security queations are awful! Why can't we write our own???
I just downloaded this app for a flight tomorrow and it is terrible. Not user-friendly at all. I may never fly United again just to avoid this app. Delta and Southwest's are night and day better than this. I'm still not sure if I'm checked in or if my bag has been paid for or if my points account will be credited for this travel.
This may let you check flight status and get a boarding pass, but the in-flight entertainment is hopeless. After restarting my tablet twice, and watching 10 minutes of pixellated video (with no sound), I gave up.
What a useless ineffectual piece of garbage. They direct you to download this to watch movies but it doesn't work for android. Their websites claims all androids will be supported by early 2017... Garbage app from a garbage airline.
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