
Cody Marcel-Morris
Lots of Technical Errors, No Customer Service. I got this app because I do not have any rewards credit cards and wanted to start earning miles on every day purchases. I was extremely happy with this app for the first week until it stopped working. Now, every time I try to buy an eGift card, it declines every attempt. Customer service is extremely slow and does not seem to focus any energy on improving the app or fixing these issues. It is such a shame they cannot make this a better app.
15 people found this review helpful

A Google user
Previously I would have given it 4 stars, but they overhauled the app a while back & removed an important feature--the ability to refresh balances on purchased cards. In the previous version I could drag down to refresh (with the caveat that some cards may not update). No longer. I also drop a star because they make it very difficult to delete a credit card once added (adding is easy), & the fact that you have to do this on your MileagePlus profile isn't even mentioned in the MileagePlus X FAQ.
42 people found this review helpful

A Google user
Completely frustrated with this app. I've earned a lot of miles, but it does not work many times. I had large purchases I was looking forward to making with the app and my double points credit cards but the app will not complete the purchases of the gift cards I need to buy. This has happened on many occasions over time. Other times you cannot open and access GC you already bought. Right now y it takes forever to even load the page to purchase a gift card, then denies the purchase. The problem is with the app as I have double checked all my cards and they are fine. Two hours messing with this and gave up.
107 people found this review helpful