I've been using this app since around 2006 and it's been great up until the last 2 months and now every purchase fails. I've uninstalled it and check for updates and add a new credit card and even change my phone and it still doesn't work. I have contacted United MileagePlus as requested in the error message 3 times and not gotten a response as to why this is not working.
18 people found this review helpful
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The app was working great for a long time and was really helping me bump-up my miles. Plus it was also a great tool to use some of your miles to purchase gift cards for everyday items as well... But then suddenly just quit working, it wouldn't let me log in, and it kept telling me it didn't recognize my account. I uninstalled the app, and reinstalled it, so now it seems to be working again... But I have my concerns that it's going to be doing this often. If the problems continue to persist, I'll probably have to uninstall the app for good and just give up on it.
28 people found this review helpful
Completely frustrated with this app. I've earned a lot of miles, but it does not work many times. I had large purchases I was looking forward to making with the app and my double points credit cards but the app will not complete the purchases of the gift cards I need to buy. This has happened on many occasions over time. Other times you cannot open and access GC you already bought. Right now y it takes forever to even load the page to purchase a gift card, then denies the purchase. The problem is with the app as I have double checked all my cards and they are fine. Two hours messing with this and gave up.
21 people found this review helpful