Extremely disappointed even before making my first booking. I was looking for a complete home cleaning and checked the home deep cleaning offering on the app. As per the the third line in the description of the complete hom deep Clean, wet cleaning and shampooing of carpet, mattress and sofa is not included in the service. However when I scroll down to the sofa/mattress/carpet cleaning section, shampooing is also included. I called the customer service to clarify but that too was of no help. The customer care person had no clue about the service and wasted more than 10 minutes without providing any information. Can someone please let me know what all is included in complete home deep cleaning because I don't want to end up paying a high amount for a minimal amount of services
Though the service was initially not provided due to some unforeseen issues. The wrong carpenter was assigned at the last moment who refused to come to malad from dadar..they assigned another professional for the same day but i had cancelled the request.. however, they accomodated my request and assigned another professional for my available timeslot the next day.. the service team ensured that I received a timely and good service.. thank you..
It provides worst service. I used it for the first time for car cleaning service. I did not get any service call before my appointment which was at 3 pm. When i called at 3.15 to the assigned person he said i am not coming to your place but will inform the other guy to call you back. But didn't get any call or visit, got call at 4 pm from professional that he won't be able to come, so i had to reschedule it for next day.
Technology has helped you in managing demand side issues. But supply side, you are pits. In one instance you took booking only to recall later. In the other, my enquiry led to an intimidating number of people calling me up. I have no doubt that you will close shop once PE dries up.
Not a professional service.. bad experience twice. Third time don't want to try. First request cancelled by them due non availability of resource. Again booked on assuring the person will cost. But they end up sending plumber in place of carpenter. Wasted my time. Sorry but it's not worth it
App pointed me towards a packer and mover which they called verified. It turned out to be a fraud. Ended up with loss of around 2 lacks. Edit: the team connected with me and then just shrugged it off by saying they are not able to connect with the mover.
- Privacy: Choose if you want to get calls from service providers or call them yourself
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- Quick actions: Easily call/ message a professional or reject a quotation if you don't like it
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