
Griffin White
I haven't been able to access the app for at least 2 months. I only get a spinning circle and an error in connectivity message. even after clearing my phone cache, my apps cache, restarting my phone, etc and nothing for months. even trying to go through the website it sends you to the app and same message. I had to call just to get basic information. as soon as I can change companies I'm going to. this is ridiculous.
26 people found this review helpful

Melanie Abczynski
I am so frustrated by the inability to use this app. It won't allow me to log onto it, which has been a problem on and off for a long time. Now we can no longer use the website to access our accounts because when you try to log in on that, it sends you to the nonworkable flippin' app. Fix the problems, please! Make it easy to access our accounts and pay our bills!
7 people found this review helpful

A Google user
App does not open and neither does the website. Log in screen says "it's not you, it's us" and indicates the issue is being worked on. It's been well over a month and I still have to go online, have a verification code sent to my email and can then log in, but only once, the minute I back out I have to do it all again. Please fix this as it is very inconvenient.
68 people found this review helpful