UScellular™ – My Account

USCC Services, LLC

About this app

Your UScellular® account at your fingertips – anytime, anywhere. Get a sleek, redesigned shopping experience with enhancements that get you to your next upgrade faster.

A Revitalized Shopping Experience
• Updated Plans page that gets you to the right plan and faster navigation to the checkout page
• View updated totals and monthly charges as you shop, with a redesigned Shopping Cart with options to add lines or make changes
• Revamped Upgrades page for the easiest access to your eligibility status, early upgrade info and ways to save on your next phone
• Automatic application of specific discounts and promotions that your order is eligible for
• Streamlined Home Internet experience that includes Whole Home Wi-Fi and free expert setup
• Easy to understand Watch Plans page that helps get your smartwatch activated fast

Billing & Payments Made Easy
• Both line level and account level details on your Bill
• New “What’s Changed” section on your Bill with details on any month-to-month changes
• Easy bill pay with saved payment methods and a Quick Pay option for one-time payments
• Auto Pay + Paperless Billing = monthly discounts

A Personalized Experience
• Onboarding experience for first-time My Account users
• Order History page redeveloped with more details on your order and shipment tracking
• Integration of Advanced Messaging and spam protection
• Ability to upgrade/downgrade Device Protection+ plans and a convenient claims process
• Redeveloped Support pages with updated FAQs and device specific tutorials

Ratings and reviews

Completely USELESS!!! App used to be okay. You could see your account balance and bill (not that the billing system makes any sense to begin with). Now i can't even log in on the app or the website because it directs you to an error page. US Cellular sucks and has never been worth any of the hassle I've dealt with from the beginning. They lie about their charges and then can't even make an app that works.

Ever since the new update/app, I can never access my account! It always says "It's not you, it's us. An error has occurred, and we can't display this page right now." Literally everytime I bring up my account, it says that. I've tried uninstalling and reinstalling and still no dice. It used to be a decent app until they decided to change it, now it's just useless.

This is the only company I continually have problems with, plus they fee you for everything. Charge me $7 to accept a payment. If you make a mistake and forget to pay they charge you a fee for every device you have on 5he account to turn it back on. Instead of I get one bill for one account. They should only charge one account activation fee. they don't turn off just some of your devices, they turn the whole account off. should be one fee to turn it back on. I have been with them for 15 years.

What’s new

The My Account app has easy navigation to shop for phones, accessories and everything else you need to connect. Exclusive deals and discounts are applied automatically as you shop. The app even notifies you when you’re eligible for upgrade. You can shop for Home Internet at one low price with a customized setup. Personalize your monthly payments with flexible financing and manage payment methods and Device Protection+. And a redesigned Bill shows line level and account level details and changes.