John D
I have to give only 2 stars over the conflicting apps how useless they are for upgrading services or phones without having to physically walk in one of their shops. UScellular most combine the prepay app to the account app. They conflict on logging in with the prepay app sending the user to the other app. Also, they say they give a military discount but that is not true. The discount is only for a few months and they reset account back to normal billing. There is no military discount with them.
1 person found this review helpful
Tinitia James
- Flag inappropriate
- Show review history
App hasn't worked properly since the update in September, and neither has their website. Three months of having to jump through hoops just to pay my bill is not acceptable. Update: it's now 8 months later, and the app is somehow worse. Can't even get to the login screen. When I talked to customer service I was told to uninstall/reinstall and it would fix it. It did not. If I could give negative stars, I would. US CELLULAR - FIX YOUR APP.
288 people found this review helpful
Lucas Polodna
Us Cellular is Ok. But the app is absolutely impossible to use. It randomly signs you out, logging in is the most frusturating process because of a loading screen that cant decide if it is loading (flashing on and off the screen at random intervals). There is just so much wrong with the app that the only thing that it is barely good for is just making a payment.
192 people found this review helpful