Utterly useless - didn't recognise my VA login details, and after 3 unsuccessful login attempts the app disabled my whole account, leaving me without boarding passes for the return leg of a trip from UK to US. Made check-in very stressful.
Absolute rubbish. I'm sitting in the departure lounge waiting for my return flight from London to Hawaii and this app tells me I have no past or future flights with virgin, so I want to send them a message. Can I? It says I can, but it takes me round and round in circles forcing me to phone them which is very inconvenient. Complete waste of time, since what I wanted was an app that alerts me when my gate is announced, or gives me updates on delays etc. Get it together, this is just an annoyance so you can tick the box to say you have an app.
Provides the only? Way to check in for your flight, but all it says 99/100 is "technical difficulties. Sorry" Useless.
What a DIRE app. Round and round in circles... can't check in due to 'technical issues' but the main website goes round and round in circles refusing to load because I'm using a mobile phone (apparently an S8+ is too small to deal with the desktop website so it keeps reloading the mobile site....), so the website directs me back to the app. What a horror show. I'll be going back to BA for my next transatlantic flight. This is shockingly bad....
Doesn’t work. Can't book flights, check bookings or much else. Only useful for checking balance.
App is great was able to book my seats for flight there and flight back.. very easy to use.
Bug fixes and performance improvements
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