
V B
I have tried numerous times to log in to the app and get an error every time. Biometric won't work, using my membership number won't work, using my email won't work. If I use my confirmation code for a specific flight, then I can see the details. But why won't it let me simply log in to see all of my scheduled trips? Wonderful airline. Extremely disappointing app.
4 people found this review helpful

David Wallace
cannot login at all, and it appears that this has been a common issue for literally years. what's the point of an airline app, if not to login and view boarding passes? thankfully I can text a copy of my boarding pass from PC to my telegram and bring it up reliably that way, but that's a disgrace when you look at other airline apps that actually work. I don't even understand why you would have an app on the store if you're not willing to make the effort to make the bare bones functional.
19 people found this review helpful

Missy Scarrlet
I'm about to take a flight on Wed, I downloaded this app to make things easier and more accessible and it wont even let me log in with the details I have ( these details work fine logging in online with virgin). I've waited a few days thinking the system might need to catch up, but no luck. Still as useless as a wet paper bag.Just keeps saying something is wrong. if I could book again, I probably wouldn't go with virgin as their sight is very slow, and not very informative.
48 people found this review helpful