myVCA

Name: myVCA
Availability: InStock
Rating: 4.7410712242126465 (4657 reviews)
Author: VCA, Inc.

VCA, Inc.

4.7

4.66K reviews

100K+

Downloads

Everyone

About this app

myVCA is your tailor-made guide to raising a healthy and happy pet.

· 24/7 Live Chat with Licensed Veterinary Professionals
· Get health care and medication reminders
· Quickly book appointments
· Order pet food, treats, and more
· Access personalized pet care information

Not a VCA client? Find a hospital near you at vcahospitals.com/find-a-hospital. Learn more about CareClub at VCACareClub.com.

Updated on

Jun 18, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.

No data shared with third parties

Learn more about how developers declare sharing

This app may collect these data types

App info and performance and Device or other IDs

Data is encrypted in transit

You can request that data be deleted

Ratings and reviews

4.7

4.6K reviews

Kae Reichgott

July 15, 2024

Buggy and slow when it works. While you can eventually get what you need, it's painfully slow even on high speed connections. I just found out that all data for the app is stored locally at the clinic and there is NO offsite backup (per the call center). So in extended power outages, inclement weather, floods, etc the app is unusable AND your pets' records cannot be accessed to take to an alternate provider. It also means they can't notify you in any way that they are closed, apparently.

VCA, Inc.

July 17, 2024

Hi Kae, thank you so much for providing this feedback! We are working on updates to improve app performance and a very excited to release those updates soon. If you would be willing, we would love the opportunity to connect with you and get your feedback when these updates are released. You can reach us at myVCAhelp@vca.com. Thanks so much!

Michael Radovich

June 19, 2024

I've subscribed to Careclub for about 10 years, and their service has gotten significantly worse. My latest issue, the auto-renew button on the app doesn't work. When my policy was set to renew this year, they signed me up for a lesser service that I did not agree or consent to that no longer included dental care. I received no emails or phone calls about the change, and the app doesn't show me what my current subscription level is or what other subscription options are available. AVOID!!

VCA, Inc.

June 20, 2024

Hi Michael. We truly appreciate the feedback and would love the opportunity to talk to you more about your experience. Your input is extremely valuable to us as we continue to strive for improvement. If you would be willing, please reach out to us at myvcahelp@vca.com. Thank you for your consideration!

A Google user

June 20, 2019

It's nice to have an app that shows upcoming appointments, reminders, and what medication refills are needed. You can update your contact info for the hospital in here as well. For cons - I found it a bit odd it did not link to my CareClub account, or provide an option to link to it so I can see what I have left on my plan. They are 2 separate accounts for VCA. The load times on the app are a bit slow as well and the search function to find my hospital didn't work - I plugged in my zip and it gave me options for all over the country, even Alabama. I had to find it by name only. Still a nice app to have to manage appts.

7 people found this review helpful

VCA, Inc.

June 21, 2019

Hi Sarah Thank you for the kind review! Regarding the CareClub feedback, we agree and are excited to be bringing that functionality soon! We want to look into the load time and hospital search a bit more. If you can please email us at myVCAhelp@vca.com - my name is Abe and will be handling the case personally. Thanks again!