My Verisure

4.8
128K reviews
5M+
Downloads
Content rating
Everyone
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About this app

YOUR SECURITY - WHEREVER YOU ARE

The My Verisure application allows you to take full control of your security, to activate or deactivate your intruder alarm from anywhere in the world.

Application features:
- Check the status of your alarm.
- Arm or disarm your alarm remotely.
- Check who enters and leaves your home or business and at what time.
- Take photos remotely to check on your property from your mobile or tablet.
- Check your live video surveillance.
- Download your invoices.
- Modify your keywords, users, action plans…

And much more!

All these functions are available in our Verisure Alarms. The available functionalities may vary according to the Alarm model.

Notes:

- In order to use this application, you must be a Verisure customer and have a username and password.
- If you do not remember your username and/or password, you can retrieve them through the customer website (https://www.verisure.co.uk/alarms/customer-area.html) or by calling our Customer Service telephone number 0333 200 9000 (Monday-Friday, 8am-9pm)
- If you are not yet a client of Verisure UK and you want more information, you can contact us via our website or call us on 020 3885 3299 (Monday-Friday, 9am-6pm).
Updated on
Jan 28, 2026

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.8
127K reviews
Craig Darke
January 22, 2026
verisure are brilliant. Jordan came out to see me and run through everything I needed to no he was very friendly and professional. Jordan came out the day after. after giving me a quote to install my verisure CCTV and security system and again very professional and respected my home. highly recommend.
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Marius Olteanu
October 4, 2025
When you need it, it's not working. I set it to be able to login with the fingerprint. It gave an error and asked me for the password. The password was saved by the password manager, but it didn't work. I couldn't reset the password. No error, it's just not working. We are paying a lot of money for this service and it's not working at all.
3 people found this review helpful
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Verisure Group
October 4, 2025
Buenas tardes. Seguimos trabajando en nuestra APP para adecuarla a las necesidades de nuestros clientes y que podáis realizar uso de ella sin complicaciones. Si te podemos ayudar en algo, por favor, no dudes en contactar con nosotros a través del chat, del email atenciononline@securitasdirect.es o llámanos al 910121122. Un saludo.
Chris
October 27, 2025
very decent app. it takes time getting used to where everything is, but there's a lot of personalised options available. I've had the alarm a few months and I use this app daily to set and disarm rather than using the keypad.
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What’s new

We include updates in My Verisure to constantly enhance your security experience. Here are the latest:

- More convenience when performing high-security actions. Now, you can authorize your mobile devices to simplify processes that require verification, such as changing your password or requesting that we connect your alarm if you're unable to.

The Securitas Direct development team continues working every day, and you can expect more updates in your app soon.