56.9K reviews
Content rating
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About this app


The My Verisure application allows you to take full control of your security, to activate or deactivate your intruder alarm from anywhere in the world.

Application features:
- Check the status of your alarm.
- Arm or disarm your alarm remotely.
- Check who enters and leaves your home or business and at what time.
- Take photos remotely to check on your property from your mobile or tablet.
- Check your live video surveillance.
- Download your invoices.
- Modify your keywords, users, action plans…

And much more!

All these functions are available in our Verisure Alarms. The available functionalities may vary according to the Alarm model.


- In order to use this application, you must be a Verisure customer and have a username and password.
- If you do not remember your username and/or password, you can retrieve them through the customer website (https://www.verisure.co.uk/alarms/customer-area.html) or by calling our Customer Service telephone number 0333 200 9000 (Monday-Friday, 8am-9pm)
- If you are not yet a client of Verisure UK and you want more information, you can contact us via our website or call us on 020 3885 3299 (Monday-Friday, 9am-6pm)
Updated on
Feb 27, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

56.4K reviews
Steven True
May 22, 2023
Been a user for over a year. Within the past 5 or so months the app started working sporadically if at all. Asked a service tech what was going on and was told the company has a new system and the app doesn't work with it and they are working on a new one. I hope so. Several attempts to talk to someone at the company about the problems were fruitless. Ask for a callback that never came.
4 people found this review helpful
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Marcos Loureiro
January 29, 2024
Kind of does the work when the central doesn't lose connection (to both GPRS and Wi-Fi). With a really poor UI. But it has fingerprint unlock and notifications when someone arms or disarm. 👍
1 person found this review helpful
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March 1, 2024
Can't have my Spain alarm installation and my UK alarm installation on the same app because they have to be in the same country.
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What's new

We include new features in My Verisure to constantly improve your security experience. 

The Securitas Direct development team continues with its daily work and you will soon be offered more news in your app.