Visible mobile

Visible Services, LLC

About this app

The Visible app makes managing your service easy - you can make a payment, upgrade your plan and get 24/7 assistance in just a few taps. Here’s a glimpse of what else you can do in the app:

Join Visible
· Shop phones & wearables
· Bring your own device
· Explore Visible and Visible+ plans
· Get paid to trade in your phone
· Get a new phone on us with “Visible Payback”

Activate and Port
· Activate with eSIM or physical SIM card
· Transfer your phone number from another carrier
· Switch your service from one phone to another

Manage your account
· Securely make a payment
· Upgrade your plan
· Update account information
· Enroll in Autopay
· Swap payment methods

Privacy and Security
· Manage your trusted devices and biometrics
· Learn about your Privacy Choices
· Use the Data & Privacy Portal to exercise your Privacy Rights
· Enable Spam Protection

Get 24/7 support
· Chat with our Care team right from the app
· Tweet us @visiblecare
· Message us on Facebook facebook.com/visiblemobile/

See what we’re up to:
www.instagram.com/visiblemobile
www.tiktok.com/visible
https://www.twitter.com/visible
https://www.facebook.com/visiblemobile/
https://www.youtube.com/@visible
Learn more at Visible.com

What are you waiting for? Make the switch to Visible today! Visit www.visible.com

California residents can learn more about their rights in our California Privacy Notice at https://www.visible.com/legal/privacy/#cpp

Ratings and reviews

Switched over to Visible via the app. It said my phone # transfer was successful, but recepients were receiving texts and calls from the trial # and I couldn't receive anything if they used my actual #. The person on the chat could not resolve the issue, then I ended up having no service at all. Someone called the next day. Problem solved, very good customer service. That being said, cell service is good so far, but the app is slow to load and I don't like needing to sign in every time I use it.

Could be better. Could be worse. It has been more dependable than my former t-mobile service HOWEVER I'm not using the lowest price plan either as I didn't want constant throttling. Virtual customer support is the major drawback. Under NO circumstances will you deal with live support. Which can be OK as long as no problems arise. Visible does seem to be the most practical of the no frills providers.

I was able to switch to this service. The data speeds are obviously slower, but that's expected given the price compared to Verizon. So it's not bad in that sense. Switching was difficult. I needed to use a specific IEMI number, but the app auto pulled the wrong one from my phone and wouldn't give me other options. getting around an AI help desk and getting in person help took time and effort that cost them the extra stars I would've otherwise rated them with. So Visible is decent. :)