Visible mobile

34.8K reviews
Content rating
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About this app

The Visible app makes it easy to manage your service. Make a payment, upgrade your plan, or get 24/7 help in a few taps. Here’s a glimpse of what the app has to offer:

Manage your account
· Securely make a payment
· Upgrade your plan
· Update account information
· Enroll in autopay
· Swap payment methods

See what’s new
· Shop new phones & wearables
· Meet our new Visible and Visible+ plans

Get 24/7 support
· Chat with Care right from the app
· Tweet us @visiblecare
· Message us on Facebook

See what we’re up to:
Learn more at

What are you waiting for? Make the switch to Visible today! Visit

California residents can learn more about their rights in our California Privacy Notice at
Updated on
Dec 5, 2023

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
App activity
This app may collect these data types
Personal info, Financial info and 3 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

34.4K reviews
December 2, 2023
Visible wireless could not solve the issue with my phone not receiving texts even with me living next to a major city. I chatted with them 9 times in the first 3 days of switching over. I would not recommend their service. They clearly do not have everything in technical order. I switched back to my old carrier immediately. Having this service for less than 10 days, having it not work, support GUARANTEEING it was fixed every hour I spent on chat with them ---> a refund is well deserved.
9 people found this review helpful
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Visible Services, LLC
December 2, 2023
Hi, this is definitely not the experience we want our members to have at Visible, and we are sorry this has been an issue for you. Please reach out to our Care team via web/app chat, or via social media to resolve your issue.
Axé Johnson
December 8, 2023
They have used shady business methods over the last. Yes year and a half to Lock people into contracts is contracts with an inflated price. Now on top of having to play the higher price it doesn't work It's one of the lowest prices, but the chat function crashes every time you need to use it, so I know thanks to visible, I'll be stuck without a way to communicate for about a week every month. 3/4 of a month for $30 isn't that much lower than the competition Which is why I'm leaving to T-Mobile.
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Grace Foster
November 28, 2023
Good prices, but so frustrating that my only option for getting help is via text. I have had so many things I've needed assistance on over the time I've had visible and it is SO hard to communicate with people via text. And I'm 21. I usually hate making phone calls and would prefer texting but not when I need this type of help and have to sit there staring at my phone waiting for a text back for 2 hours while I try to have my problems resolved on this glitchy app.
5 people found this review helpful
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Visible Services, LLC
November 29, 2023
We’re very sorry you are experiencing this issue with the app, and we’d like to investigate it. Please drop us an email at and we’ll be happy to look into this further!

What's new

We tidied up a few small issues with addresses, but the BIG news is that you can now see where your phone number is, step-by-step, when bringing it from your current carrier to Visible.