Salvatore Cavallaro
Was working great until the newest update. The map scale keeps changing. It starts at 400 miles on the scale, then I tap the screen to zoom in, and it zooms to 200 miles, 4000 miles, 1 mile, 400 feet, and the only way to get a zoom in that is usefull is opening it in mapview. It's not good when you need a fast location.
Verizon Consumer Group
April 3, 2024
Hello Salvatore, could you please reach out to us at caresmart.feedback@verizonwireless.com? We will need to gather details on how to replicate this so our team can try and test what you are seeing. When you email us, please mention this review in the email. I hope to get connected soon so we can resolve this problem for you! -DA
Jamie Bible
Disappointed! I just got the app upgrade (not my choice) and I am so disappointed in the satellite tracking image. Since Oct I have used this for my 12 yr old and LOVED the tracking feature. Image was clear, close up, and accurate. Now it's so far away there's almost no point. I thought graphics were supposed to improve...this is worse. 👎
50 people found this review helpful
Verizon Consumer Group
May 17, 2021
Hello Jamie,
Thanks for providing this feedback, could you please send me an email with a screenshot of what you are seeing? You can send it by using the 'share feedback' button located in the more option within the app. I look forward to hearing from you!
Sophia Schmidt
This was fantastic and I loved it......until the update. Messages and notifications are late or come in the next day. Map graphics are awful now. Messaging is messed up, half the box is behind my keyboard with no way to put it back where it was pre-update. I can't see what I'm typing. Verizon needs to fix the update and issue another. Why "fix" it if it wasn't broke?!?! SUPER disappointed!!
40 people found this review helpful
Verizon Consumer Group
July 12, 2021
Hello Sophia,
We recently have updated our map view and also updated locations on the map, please check this on your app to ensure you are seeing the update properly. If you have any questions or concerns please reach out to me when you can by using the 'share feedback' button. All the best.