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It was good but not sure what whent wrong. Can't sign in to my google account. the button isn't working either.GPS isnt accurate. needs alot of help. Do not like that I have to sign in, just to send a text message. My child has complained that the watch has issues with the sound and the bands break so easy. we have bought multiple packs due to a little tear where the little silver piece is .
3 people found this review helpful
Verizon Consumer Group
December 8, 2025
Hello! You can email us at gizmo@verizon.com to get assistance. We should be able to address and help sort out these issues you are seeing. Thank you. -Gizmo Team

Bradley Caricofe
Wouldn't Recommend. If the system were more reliable this would be an amazing tool for communicating with and keeping track of your child. As it is, the app is clunky, requiring repeated logins throughout the day to do things like message your kid. It's also slow...updating your child's location can sometimes take over a minute and the initial results could be far from their actual location. Often, when calling my child, the call doesn't go through and I get the Verizon error recording.
5 people found this review helpful
Verizon Consumer Group
August 29, 2025
Hello Bradley, the app itself should maintain your login. Usually with an issue like this, it would indicate an issue with your network connection for your phone as this can cause the login token to expire. By design the app is otherwise supposed to keep you logged in. Could you email us at gizmo@verizon.com so we can further discuss these issues?

Kosta El Greco
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Ok watches, clunky app. Takes forever to open and is not intuitive. Showing the kids on the map is great, but when you're trying to locate them it would be really helpful if it also showed where YOU were located in relation to them. It also doesn't show notifications when the kids text. Another thing that would would help a lot with battery life would be if they had added a wifi chip to the watch. It kills the battery when there's low signal!
4 people found this review helpful
Verizon Consumer Group
September 10, 2025
Hi Kosta, please reach out to our team at gizmo@verizon.com. We would be happy to look into these issues and get them resolved. The app should push a notification to your phone when the Gizmo sends a text so this is not working as expected. As for your feedback, we can also pass it along internally to the greater team. Thank you. -Gizmo Dev Team